AirPods Hearing Test not showing on iPhone

Also you have to be in the country as well. My apple account is from the US but i am right now in Colombia and it just does not show the hearing test while I'm here, I spoke to my daughter back home and she was able to take under the same account.

Also you have to be in the country as well. My apple account is from the US but i am right now in Colombia and it just does not show the hearing test while I'm here, I spoke to my daughter back home and she was able to take under the same account.

Did you update your IOS while you were in Columbia or do you have it set to auto update?

I purchased the Pro 2 for my mom because she wanted to use it as a hearing aid, but I found out it is not available in Canada. I even changed the iPhone region to US but it still doesn’t show hearing test. Very disappointed, especially that there are so many other countries that support it, and I just think there are enough Canadians that need this feature.

tonytheapplecustmer wrote:

Very disappointed, especially that there are so many other countries that support it, and I just think there are enough Canadians that need this feature.

Then hopefully, the Canadian authorities will approve it soon.

M4 IPad Pro with IOS 18.2, 7B21 firmware on Air Pods Pro 2 A3047/A3048 and no "Hearing Test" or "Hearing Assistance" to be found in Settings or Health. I am in the USA, with a USA profile and registered devices there. I have a case and just downloaded the diagnostics for Apple, so I hope that they can solve the mystery quickly. Mentioning it here in case someone else has the same issue with the same config, and/or solved this themselves. I will report the resolution if/when it's arrived at. I don't have an iPhone, BTW. Many reboots and followed the online instructions. The Health app isn't showing up in the Location Privacy settings to allow it access to my US location, so I think they are trying to track that down. Very anxious to give a try of the Hearing Aid function!

PepsiC0la wrote:

Stop posting rubbish; the feature isn’t available everywhere!

That's why Carol B., the person you replied to, included information on how to check if it was available in your country. What she posted was NOT rubbish.

I’m in New York City Brooklyn I bought this specifically for my hearing aid and I cannot find the hearing aid app. I double checked they were the right version. I updated my system to 18.2. I have the latest iPhone and nothing. And all of a sudden, my screen stopped.

[Edited by Moderator]

I have the same problem. I have the latest updates for the iPhone and the firmware and Nothing!!! I am disappointed because I thought I could use them as a hearing aid. Looks like a ton of people within the U.S. territory are experiencing the same problem.

I just wanted to post in reply to the original post. Feature*was not* working in 18.2 but has been fixed & is outstanding. You can take the Hearing Test and turn on the feature, or just turn it on and calibrate it yourself. An amazing feature for people with very minor hearing loss like myself, who is relatively young and& not prone to buy a full-fledged hearing aid. (AirPod Pro 2-BKLYN, NY)

Nope. Just load the Mimi hearing test app. If you want to set them up as hearing aids you can do that to. Just set them up with an iPad or iPhone running an older IOS than 18.1.

You access the settings by going to:

settings/accessibility/audio and visual/headphone accommodations

Mine have been working since September and this method has been available since September 2022. They work very well for me and I won’t be upgrading any time soon.

I think both the hearing test and hearing aid features vary heavily by country. Sadly these features have been promoted heavily because they are available now in the US. I think the expression “dropped the ball” would apply to Apple on this.

Are you in Canada? Or another part of the British Commonwealth for whatever reason if we’re a member of the British Commonwealth It seems her dictators don’t want us having hearing aids without paying for expensive ones. Changed to an American account today and it works fine. All the options are there.

I have just updated my software to iOS 18.2 but still cannot access the hearing aid functionality on my AirPods pro 2 version 7B21. I've tried various cities throughout the world and still have the problem.

Still not working. Looks like many other people are making sure they have these three things and it’s not showing up. Brand new AirPods Pro 2 and brand new iPhone 16. Live in the United States. What is going on?

My husband and I unknowingly bought each other a set of air pod pros for Xmas! :D Same model etc. He can take the hearing test, but I cannot. Set-up options were different for both of us. His opted to do the hearing test and it just doesn’t show up for me. We both live in the UK and bought them in the UK. Any reasons why ours are different when we both bought them the same way, the online Apple store in our country? TIA.