AirPods Hearing Test not showing on iPhone

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.


[Re-Titled by Moderator]

Posted on Sep 20, 2024 4:44 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2024 3:05 PM

Please read thru the replies in this thread. Make sure you satisfy all three requirements.


In order to use the hearing test and hearing aid function, three things must be true. 

  1. Your iPhone must be updated to 18.1. Here are instructions to update. Update your iPhone or iPad - Apple Support
  2. Your AirPd Pros 2 must be updated to their latest firmware, which 7B19. Here are instructions to update. About firmware updates for AirPods - Apple Support
  3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.  AirPods Pro 2 - Hearing Health Feature Availability - Apple


220 replies

Nov 5, 2024 7:07 AM in response to rasg

rasg wrote:

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.

No, you can't.


I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.

The new Hearing Aid feature is not the same as Live Listen, which is what I suspect you've been using. The Hearing Aid function requires that your phone be updated to iOS 18.1. And it also hasn't been released in the U.K.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

Downgrading is not supported and never has been.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

You will not lose Live Listen if you update your iPhone.

Dec 19, 2024 2:07 PM in response to WildBillD

I just wanted to post in reply to the original post. Feature*was not* working in 18.2 but has been fixed & is outstanding. You can take the Hearing Test and turn on the feature, or just turn it on and calibrate it yourself. An amazing feature for people with very minor hearing loss like myself, who is relatively young and& not prone to buy a full-fledged hearing aid. (AirPod Pro 2-BKLYN, NY)

Dec 26, 2024 11:46 PM in response to WildBillD

On the 23rd of December it was reported by Trevor Long for Nine News that the Australian TGA had approved the use of Apple's hearing aid function in their AirPods Pro 2. "An Apple spokesperson told 9News, "Receiving product approval from the TGA on our Hearing Test and Hearing Aid features on AirPods Pro 2 is an important first step toward making these features available in Australia. We are working through the other necessary steps to make these experiences available as soon as possible."I am guessing that an upgrade will be issued when Apple has done whatever they need to do to make this available to users in Australia.

Mar 15, 2025 6:52 AM in response to Patricia Henwood

When Apple announced back in November that they had obtained the approval of Therapeutic Goods Association, Apple said its an “important first step toward making these features available in Australia.”


Evidently, there are other approvals that still need to be obtained. In fact the actual approval was not officially made by TGA until December 17th.


If this is an important feature, which it certainly sounds like, have you asked your elected officials what the holdup is?


Nov 3, 2024 4:41 PM in response to Bethlatw

The only way you will them to work is to roll back your iPhone to pre IOS 18. I don't think that's possible from what I have read but maybe you can try a different iPhone that is running IOS 17.7 or earlier. I have been using the Airpods as hearing aids for over a month now but it's been available since 2022 without the latest restrictions.


Nov 4, 2024 5:42 PM in response to Bethlatw

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.


I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.


If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.


I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.


Nov 5, 2024 11:20 AM in response to rasg

rasg wrote:


Airpod Pro 2s have been available to use as hearing aids since September 2022 when they were released but Apple kept quiet about but probably gleaned a massive amount of data at the same time. There are many videos on YouTube explaining how to set them up as hearing aids and five weeks ago I did exactly that.

Please link to one.



I have been using them using the Audiogram from my local Costco Hearing Centre but I also used the Mimi app for a couple of tests before the Audiologist sent it to me and they work REALLY well for me and I have spent a LOT of time getting to know them. How they work. Amount of noise cancelling that suits me etc and I now use Adaptive Mode for most things that I do.

Noise canceling and Adaptive mode are not the same as having the AirPods function as hearing aids.


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AirPods Hearing Test not showing on iPhone

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