AirPods Hearing Test not showing on iPhone

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.


[Re-Titled by Moderator]

Posted on Sep 20, 2024 04:44 PM

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Posted on Oct 28, 2024 05:17 PM

For those wondering why it's not showing, it's probably not available in your region - AirPods Pro 2 - Hearing Health Feature Availability - Apple

It's WILD that my friend in NZ can do the test, but I'm in Australia and it's not available for me lmao

220 replies

Nov 4, 2024 05:42 PM in response to Bethlatw

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.


I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.


If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.


I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.


Nov 5, 2024 07:07 AM in response to rasg

rasg wrote:

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.

No, you can't.


I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.

The new Hearing Aid feature is not the same as Live Listen, which is what I suspect you've been using. The Hearing Aid function requires that your phone be updated to iOS 18.1. And it also hasn't been released in the U.K.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

Downgrading is not supported and never has been.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

You will not lose Live Listen if you update your iPhone.

Nov 5, 2024 11:17 AM in response to IdrisSeabright

rasg wrote:

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.


No, you can't.


I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.


The new Hearing Aid feature is not the same as Live Listen, which is what I suspect you've been using. The Hearing Aid function requires that your phone be updated to iOS 18.1. And it also hasn't been released in the U.K.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

Downgrading is not supported and never has been.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

You will not lose Live Listen if you update your iPhone.


Well Idris, you are 100% WRONG.


I have NOT been using Live Listen.


Airpod Pro 2s have been available to use as hearing aids since September 2022 when they were released but Apple kept quiet about but probably gleaned a massive amount of data at the same time. There are many videos on YouTube explaining how to set them up as hearing aids and five weeks ago I did exactly that.


I have been using them using the Audiogram from my local Costco Hearing Centre but I also used the Mimi app for a couple of tests before the Audiologist sent it to me and they work REALLY well for me and I have spent a LOT of time getting to know them. How they work. Amount of noise cancelling that suits me etc and I now use Adaptive Mode for most things that I do.


IOS 18.1 has now localised the use of them as hearing aids to the countries that have been "approved" for the use of them but if any of them have a spare iPhone or iPad running 17.7.1 or earlier they can set them up as hearing aids.


I have been doing exactly that for five weeks.



Nov 5, 2024 11:20 AM in response to rasg

rasg wrote:


Airpod Pro 2s have been available to use as hearing aids since September 2022 when they were released but Apple kept quiet about but probably gleaned a massive amount of data at the same time. There are many videos on YouTube explaining how to set them up as hearing aids and five weeks ago I did exactly that.

Please link to one.



I have been using them using the Audiogram from my local Costco Hearing Centre but I also used the Mimi app for a couple of tests before the Audiologist sent it to me and they work REALLY well for me and I have spent a LOT of time getting to know them. How they work. Amount of noise cancelling that suits me etc and I now use Adaptive Mode for most things that I do.

Noise canceling and Adaptive mode are not the same as having the AirPods function as hearing aids.


Nov 13, 2024 07:29 PM in response to WildBillD

I’m having the same problem. I just ordered a set of Pro 2 earbuds from Amazon, and they shipped me Pro 2nd generation. Apple confirms that these are NOT the same product, but Amazon insists that they are. For those of you out there having this problem, check your box and see which one you have. 2nd gen does not have the hearing aid feature, and will not receive it. I’m having trouble getting Amazon to take these back, even though they sent me the wrong ones.

Nov 25, 2024 08:38 PM in response to WildBillD

The UK currently does not have the AirPods Hearing Health feature due to regulatory restrictions, meaning Apple needs additional approval from local health authorities before they can release this feature in the UK market, likely related to the classification of AirPods as a medical device for hearing assistance; this is particularly relevant for the "Hearing Aid" function on newer AirPods Pro models.

Dec 5, 2024 02:35 PM in response to Carol B.

The link referenced in bullet item #2 above by Carol B. does not have any instructions on how to update the firmware. It merely lists many firmware revisions and what the major content of the revisions is. The following link addresses how airpods have their firmware updated, but does not have the best step-by-step directions. If you ask Google AI how to do it, good directions are provided. About firmware updates for AirPods - Apple Support


Dec 5, 2024 03:56 PM in response to F_ing_Something

F_ing_Something wrote:

The link referenced in bullet item #2 above by Carol B. does not have any instructions on how to update the firmware. It merely lists many firmware revisions and what the major content of the revisions is. The following link addresses how airpods have their firmware updated, but does not have the best step-by-step directions. If you ask Google AI how to do it, good directions are provided. About firmware updates for AirPods - Apple Support

The instructions in the link i provided are the same as those in the link you provided. We are both pointing to the same page. I've copied the pertinent portion below:


Firmware updates are delivered automatically while your AirPods are charging and in Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi. You can also use your iPhone, iPad, or Mac to check that your AirPods have the latest version.

About firmware updates for AirPods - Apple Support

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AirPods Hearing Test not showing on iPhone

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