AirPods 2 not showing hearing test

This functionality is not yet available. Apple announced that it would be available Fall 2024.

You will find it when it goes live.

It is not available yet.

Same here!!

Yes that’s also what I’ve read, I guess they updated the AirPods in prep for the iOS update.

Update: On this video posted by Apple, at the 1:35 mark they stated that the feature is only available in the US and Canada.

Today is 29 October, and Apple release the update 18.1.. i using newest airpods pro 2 firmware...still no hearing health option yet... but if you restart the iphone and go to the airpods pro 2 menu, its there but grey out and after couple second, it gone.... here i attach mine..

Same with new. Brand new AirPods pro 2, updated to 18.1 today, and no hearing test. Does the battery level of the AirPods need to be a certain level, say over 50%? Does the "Ear Tip Fit Test" need to pass? I tried every single ear tip and with all of them I get a message that I need to adjust them or try a different tip.

gerrardsans wrote:

My country isn't listed in the compatibility list. Makes me wonder, how come this hearing feature can only available in some countries? It doesn't make any sense.

There are so many reasons why the hearing function is not available everywhere. Some countries have restrictions. Others outright ban certain functions. In the US, the hearing function had to be approved by the FDA. It could be that some countries are waiting for similar approvals from their government agencies.

ThomasTouhey wrote:

I just bought the airpod pro 2 for the hearing aid feature and it does not show. I thought it said it was available in Canada.

Not very nice APPLE

Canada is not listed on the page that shows which countries support the hearing aid function. But it's not Apple who is disallowing it. You can search to see what the hold up is with the Canadian government.

Oh and by the way, you are posting to an Apple user to user community forum. Apple is not here and rarely reads these posts.

rasg wrote:

Airpod Pro 2s have been available to use as hearing aids since September 2022 when they were released but Apple kept quiet about but probably gleaned a massive amount of data at the same time. There are many videos on YouTube explaining how to set them up as hearing aids and five weeks ago I did exactly that.

Please link to one.

I have been using them using the Audiogram from my local Costco Hearing Centre but I also used the Mimi app for a couple of tests before the Audiologist sent it to me and they work REALLY well for me and I have spent a LOT of time getting to know them. How they work. Amount of noise cancelling that suits me etc and I now use Adaptive Mode for most things that I do.

Noise canceling and Adaptive mode are not the same as having the AirPods function as hearing aids.

If you have a device that uses IOS 17.7.1 or older you can get them working as hearing aids through Headphone Accommodations. If you are on IOS 18, 18.01 or 18.1 there is no fix yet until your country approves their use.

Once their use is approved as long as your hearing is mild to moderate they will work. If your hearing loss is severe or worse, they won't.

I believe that this test is not approved either in Canada or in the UK. A workaround is to create a second address in your iTunes account in a country where it is approved. The hearing test then appears and can be used. Also, it stays even after you log back out and into your original account.

Yup, just went through all the iOS18.1 updates on my iPhone and iPad. No go. Canada wont have the software for a while, maybe never. Could be a problem with Health Canada I’m thinking. Regardless, I’m returning mine till they get them to do the functions I bought them for. The hearing aid aspect…

Having the same problem. Using lates firmware and IOS. Have a US based Apple ID but am in Mexico but using a VPN to the US. Turned off location services but still not seeing the hearing test option. Any work around?

Just had this issue with my dad. He has an iPhone 13 Pro. After upgrading to 18.1 and linking the AirPods Pro 2 there were no options to perform the hearing test. Only after a soft reboot of the iPhone did the option to do the hearing test finally appear and started the hearing test wizard. Good luck hope this works for you all.