AirPods 2 not showing hearing test

Same here. I cannot find the hearing test in settings or in the health app. Only option I find is to be able to take a photo of a previous audiogram or manually put in the information. Found a professional audiogram from January 2022 and took a photo of it and it input it.

It works! Kind of. Updated my iPhone 13 to iOS 18.1 today and paired it with AirPod Pro 2 with 7B19 and took the hearing test and successfully set up with hearing aid settings.

As a $5,200 aids wearer for the past four years I think I’ll hang on to the pro level aid for a while longer. The AirPods do give me a Bluetooth connection to my phone now with controls to be able to participate in conversations at a boosted hearing level without a change of hearing device. And, there was an adjustment period with the pro aids as well so I need to give these time.

Upper Midwest, USA. My sympathies to my neighbors up north and around the globe.

Hey there,

I believe there might be a problem with the Hearing Test feature for developer beta user. I contacted a Genius and she believe that you might need to downgrade back to the public OS (for all OS). Here's the link to do that.

How to uninstall iOS or iPadOS beta software - Apple Support (CA)

You can also try resetting your AirPods Pro 2 but it didn't yield any results for me.

The Genius I talked to said that it's not available for Mac (it is), so if you come across anyone that says otherwise, be cautious about what they're telling you.

AirPods Pro 2 - Hearing Health Feature Availability - Apple (CA)

For anyone else that sees this, note: this feature is only available on the 2nd get AirPod Pros. You can check by looking for the speakers on the bottom of your case or the lanyard loop on the right side of your case.

I hope this helps!

I'm in South Africa and it isn't available even though I'm on 18.1 and 7B19. Bought the Air Pod Pro 2 especially with the promise of hearing test being available in Fall (October I guess), and finding it not available in my region is a bit frustrating and jarring. When will it become available for South Africa and what is the reason for the delay?

Please read thru the replies in this thread. Make sure you satisfy all three requirements.

In order to use the hearing test and hearing aid function, three things must be true. 

1. Your iPhone must be updated to 18.1. Here are instructions to update. Update your iPhone or iPad - Apple Support
2. Your AirPd Pros 2 must be updated to their latest firmware, which 7B19. Here are instructions to update. About firmware updates for AirPods - Apple Support
3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.  AirPods Pro 2 - Hearing Health Feature Availability - Apple

rasg wrote:

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.

No, you can't.

I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.

The new Hearing Aid feature is not the same as Live Listen, which is what I suspect you've been using. The Hearing Aid function requires that your phone be updated to iOS 18.1. And it also hasn't been released in the U.K.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

Downgrading is not supported and never has been.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

You will not lose Live Listen if you update your iPhone.

Hi, this exactly is the solution. Thanks for writing your entry.

Bought my Airpods Pro 2 on Amazon (Apple Store) and they didn't work.

Went to the Apple Store in person.

In order to update the Airpods firmware, you need to put them in their case, close it, then connect it to a charger.

Then, leave your iPhone nearby for around 20-30 minutes.

The update is silent; no notifications.

Next, once the Airpods show the firmware is 7Bxx (the xx is some number), restart your iPhone.

This fixed the problem for me.

Hello~ This feature hasn’t been released yet. This Fall sometime…

AirPods Pro 2 - Hearing Health - Apple

~Katana-San~

greg152 wrote:

Still doesn’t work for me in Canada even on 18.2

It's because Canada has not approved that feature for use in Canada. Here is the list:

AirPods Pro 2 - Hearing Health Feature Availability - Apple

I just bought the airpod pro 2 for the hearing aid feature and it does not show. I thought it said it was available in Canada.

Not very nice APPLE

RTY2K wrote:

My air pods pro 2 updated today to 7B19 and it still doesn’t have the hearing aid test. Anybody else?

Please read the 3 requirements I listed to help identify where the problem may be.

Downloaded 18.1 today. When I opened the AirPods Pro section “Take a Hearing Test” came right up. iPhone 16 Pro, Air Pod Pro2 (usb C). Took the test. Went thru the turn on section and they work great. Control Center now has a little icon with an ear. That lets you adjust all kinds of stuff. Ambient Noise Reduction works very well and is easy to adjust in Control Center.

richardw1224 wrote:

Thank you Carol. I hadn’t seen the country list link before. No UK. And no hearing test.

I wonder if this to do with monopolies exercised by hearing aid companies and/or practitioners.

No. It has to do with Apple needing approval from the country's appropriate government agency. In the US, it was the FDA.

Resetting the Location & Privacy on my iPad fixed the issue of the Hearing Health section not showing up in my AirPods settings. It also added the Take Hearing Test button to my Health->Hearing options.