Unable to accept new iCloud Terms and Conditions on my iPhone 14 Pro

I had the same issue today. Just got off chat/ call with Apple Support. They were great. The problem has been resolved. So, we did two things, I updated to iOS 18.1, but I also delegated my VPN app from my phone (I can reinstall it if I choose.) So, I’m not certain which of the two variables did the trick. The VPN app caused the update to run slowly. Tech said it may also have interfered with the privacy security of the iCloud T&C acceptance process. Regardless, it is resolved. Apple Support was such a positive experience.

Ditto the problem. Updated iPad Mini to OS 18.1 (no hiccups) and could then click on the “Continue” without the negative message appearing. Would have been more helpful if Apple had displayed a message like “Please update your software to the latest version” or similar.

Have you upgraded to iOS18.1? If not, be sure to delete the VPN before that download. (Sometimes shutting the VPN doesn’t really shut it down, delete it from the phone .You can restore it when the update is done.) If this fails, go on with Apple support. I started a chat and they moved my issue up to a phone call. Soooo helpful!

You might go to Support.Apple.com and look at “How to download iOS 18”. It has the iPhone XS listed as compatible. It gives info there on how to download and install the latest update. If that doesn’t help, you can start a chat at Apple Support. They helped me. Good luck!🍀

Upgraded to 18.1 without deleting Wireguard. All fine afterwards.

> I have the same issue. Older 6th gen iPad so I can't upgrade past 17.7.1. VPN not in use.

In the past couple of days it looks like Apple pushed 17.7.2 for older iPad users. It installed automatically on my iPad and now this issue is resolved.

I have an iPhone 7.?.? with the Error Cannot Complete Action, I deleted my VPN, no help. I upgraded to 8.1.1 and it worked. Initially when I had 7.?.?, i had tried to save the terms and conditions, and aborted before agreeing. From then on I got "Cannot Complete Action Error"

I have the same problem! Trouble is, I can't do ANYTHING to update, install etc because it keeps asking me to update my terms first. I get the same error message every time. I have an 8+. I cannot update to the new operating system because it won't even let me in to do it! Suggestions?????

My iPhone 6 Plus is having problems sending videos that are on the cloud storage that I pay £2.50 a month for, I can’t do anything to accept the new terms so what will happen in the end with all my photos ?? Help needed please.

I have an similar problem, accept that when I try to accept the new iCloud and click continue it just zooms out my screen and it starts endlessly loading. No mather what i do it alwyas does the same thing. Is there a way to fix this? PS: I have an iPhone 7

I posted thd sane issue a few times without any replies that worked. My iPhone 6 Plus needs to be replaced and that’s the only option now in my books. Sone apps not supported by my out of date OS and another push for a up to date phone.

Hello @mamapix what VPN app was that ?

IPro VPN

Thank you for your quick reply!

I'm using Wireguard myself.

I'll try uninstalling and see if that helps