Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18
Randomly worked. I double-tapped where it said “preparing” a few times, a percentage of completion at 15% popped up and quickly finished at 100%. I was then able to activate it after being stuck for over 24 hours.
FIXED** turns out the download was being affected by carrier restrictions. Once I joined a fast WiFi network and reset all of my settings again to refresh the Apple Intelligence download it loaded up and began to work right away.
i have a macbook pro m1 pro when apple released the update i joined the waitlist quick after few minute i was able to download apple inteligence today the old Siri came back from nowwhwere , writing tools suspended and the model is at downloading
I managed to fix the problem on my iPhone 15 pro!
I reset and delete everything on my phone and then restored an old iCloud backup from before I had enabled Apple Intelligence.
When I then went to settings and click download Apple Intelligence it took about four seconds and it worked.
Before you do this, remember to check if you have a iCloud backup and how old it is.
im using iPhone 15 por max and iOS 18.1.1
but it won’t move beyond the “ preparing “
been like that for days now and I have deleted lot of my stuff to make space since it needs 4 GB. But not even that
Me too. When I go onto settings, it’s says that I have to wait for Apple intelligence to be downloaded before using the features. Earlier it was working normally but now it’s not. Hope the downloading process would be faster
I was "approved" for Apple intelligence on my MacBook Air with M3 chip and Sequoia 15.1.1 five or six days ago. Ever since then, it has been in "preparing" mode. I have been on the phone with a senior advisor going through all the resets a couple times over the past couple days, including several restarts, changing the country and the language, etc. It has also been on the charger the entire time. Nothing has helped. It is still in "preparing" mode.
DO NOT RESET YOUR PHONE TO RESTORE FROM AN OLDER BACKUP!!
Simply go to your settings, turn off Apple Intelligence, Restart your phone, and the downloading part should disappear. Simply turn back on Apple Intelligence and all features are back to normal immediately. Hope this helps everyone!
Same issue on 18.1.1 on iPhone 16 Pro. I had the dumb "circle" Siri instead of the new "Glow" Siri. This worked for me. I don't know if 1-3 is essential, you can just try 4-7 first.
After a long time waiting for the Apple Intelligence to download, a disappointing experience. The feature “ clean up” on the photos, doesn’t works properly. I can’t remove emojis or words without a blur showing up. Instead of “ cleaning “ it just makes a mess. Keep getting “ safety filters applied “ on an emoji or letter or words
Do the following (Make sure you're on wi-fi and phone is charging)
For testing purposes i switched back to region US and language US.. still no luck.. but was able to get it back by doing the steps above with UK region and language.
1.Switch to different region in Siri as English US. It’ll show not available for the region.
2.Switch to another WiFi network then go to Siri and select UK as region
It’ll be downloaded in minutes, which worked for me😀16 pro user
what fixed stuck downloading for me was i changed the voice in the 'apple inteligence and siri' setting and also deleted 'siri and dictation history' dont know witch one fixed the issue but all good now
Literally stuck in the same spot. Made the mistake of turning apple intelligence off then back on and now don’t have the new Siri either. Gonna factory reset my phone tomorrow and see if that fixes it
I fixed it! Changed the language on apple intelligence to English (uk) then changed my language on my regular settings to English (uk) change the voice on my Siri and deleted the dictation history and bam immediately worked. I hope this helps. Struggled for days with it
Here is how I fix:
1.remove and restore all data on my iphone
2.change region and language to US/UK, turn on apple intelligence in settings->apple intelligence&siri
3.change the language of siri to what you set in 2 , then wait a few second, if there isn't appear the percentage of downloading, do step 2&3 again.
4.wait until downloading compete.
5.if during downloading, the percentage disapear, what you can do is:
i) keep waiting until is appear again
ii) do step 2&3 again
ii) just ignore
iii) hold the power button to check if the download is compete
Fix Apple Intelligence Stuck Downloading
