Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18
Randomly worked. I double-tapped where it said “preparing” a few times, a percentage of completion at 15% popped up and quickly finished at 100%. I was then able to activate it after being stuck for over 24 hours.
Randomly worked. I double-tapped where it said “preparing” a few times, a percentage of completion at 15% popped up and quickly finished at 100%. I was then able to activate it after being stuck for over 24 hours.
Seems those of us who updated from b version to prod are having the issues. Anyone else, a soft reset (Vol up, Vol down, hold screen button) will solve your problem. Dev b just showed up so I might backup and try that for now.
MODERATORS: Stop deleting my post! It is relevant that I was on a previous test version and now on the public release, and THAT is what is causing this issue for some of us!
Do you really think we haven't tried that? There is a deeper issue for some of us that is different than what YOU are experiencing. For those of use that were previously on a version of 18 (which these moderators won't let me mention since it uses the B word that rhymes with Meta) who've upgraded to the official public 18.2 release, no just putting it on the charger and power cycling does not work, I've literally done that a dozen times and it does NOT work. Again, to be clear, before the 18.2 public update, I HAD Apple Intelligence working in the Test version and it went away and won't download UNLESS I switch my brand new iPhone 16 Pro to the U.K. region. Even now, after all of this time, with the latest 18.2.1 update, it's STILL broken and I have to keep it on U.K. (that's now after probably three dozen power cycles while on the charger.) So don't equate YOUR experience as how everyone is experiencing this, it's a separate issue that you are not getting.
It’s unbelievable the main pitch for the 16 series was Apple intelligence. The phones don’t come with Apple Intelligence and you have to jump through all these hoops to get it… at least I got an 8th option to get to my camera! Btw the AI search with the Camera is horrendous.
THANK YOU SO MUCH!! it works currently only on UK not US for 18.2 update
I have the same issue and I am on iOS.18.2 and on an iPhone 16 Pro
ok
apple intelligence
The same here I’ve been with technical support and they did a walk-through where they had to go on my screen and figure out the problem, but unfortunately the Apple Intelligence is still on download if anybody else is having this problem please just need some help to resolve the problem
I got mine to work by changing region to UK and language to UK... the only way it works. When i switch back to US region and language US.. endless loop of downloading happens again. I left it in UK region for now until apple sends a fix update. They are aware but no resolution as of now.
Hi guys, I had the same issue.
When they say connect to Wireless, make sure there is no wired connection.
My issue was resolved as soon as I unplugged the dock I have with wired network and just left my MacBook on Wi-Fi.
Hope this helps.
WiFi and plugged in. It worked for me. And you can try other methods mentioned on this blog. It did help!
I tried that switch to UK but it didn't work for me at all.
had same issue, that randomly fixed when i went to settings, apple intelligence&siri, siri & dictation history and deleted it.
Why my iPhone 15pro did not have apple intelligence
Fix Apple Intelligence Stuck Downloading
