Why is the Apple Intelligence not included on my iPhone 16?

Just trade in my iPhone 12 Pro Max for the 16 expecting it to have all the features that were advertised with Apple Intelligence.

But instead I got a phone virtually the same as my 12 with a bit of a hardware upgrade.


[Edited by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 2, 2024 07:06 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2024 04:04 PM

So I’m with Rogers, I’ve got the IPhone 16 pro max. I think I heard the AI will be released near the end of October ? Is that correct ??

Thanks

Art

57 replies

Oct 25, 2024 09:26 AM in response to JRoHe

JRoHe wrote:

Every commercial on TV is broadcasting the 16 model with Apple Intelligence. I understand Apple is not advertising it on their website that it’s available yet but people don’t necessarily buy their phones by reading the fine print on the Apple website. They are buying their phones through social media and television commercials that are promoting the phone with this feature and it is not available yet so it’s frustrating.

You have just a few more days and your frustration will likely be removed. It's been widely reported Apple Intelligence is coming in just a few days, which will make this entire discussion and the horror people have seemingly had to endure over.

Jan 21, 2025 02:16 PM in response to OriginalGimpsta

You MUST have the device region set to THE SAME region as you have set Siri. I had my iPhone (and my MacBook Air) set to English US, but I had Siri set to a make a British voice (just for fun). Neither my MacBook nor my iPhone 16Pro offered AI. Once I ensured both devices as well as Siri on both devices were set to English US, both devices magic ally started "downloading" Apple Intelligence. I made the mistake of following other advice here which said the only kn own fix was to back up the device, erase and reset, and download the saved data when restoring the device. Didn't work and wasted a ton of time.

Dec 13, 2024 06:32 AM in response to Jakeznuff93

Jakeznuff93 wrote:

My iPhone 16 pro has it turned on and its still not working,

If you see the option in Settings for Apple Intelligence & Siri and have it turned on, then you have it. It may take a moment to download a few things though.

To verify you can ask Siri a question and if it lights up the phone with a pinkish glow around the sides then you have it and its working.


click here ➜ Use Apple Intelligence with Siri on iPhone - Apple Support


Otherwise, explain exactly what is not working.

Dec 19, 2024 12:28 PM in response to Bradleywoodside

Bradleywoodside wrote: "My Apple intelligence on my pro max 16 says it’s in Beta. I thought it was publicly released with ios18.2"

My understanding is that iOS 18 and its point releases so far are in beta. Apple states: "Apple Intelligence is available in beta on all iPhone 16 models, iPhone 15 Pro, iPhone 15 Pro Max, iPad mini (A17 Pro), and iPad and Mac models with M1 and later, with Siri and device language set to English (Australia, Canada, Ireland, New Zealand, South Africa, UK, or U.S.), as part of an iOS 18, iPadOS 18, and macOS Sequoia software update.


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Dec 11, 2024 03:13 PM in response to hiyajac

hiyajac wrote:

Same

Unfortunately without any of the information that has been provided in this post, there is no answer. That are many reasons why you would not have it, but we have no idea about where your phone was manufactured by the model number, the region you are in, the device you are using, or even the iOS version you have. Read the posts here and let us know.

Dec 13, 2024 08:09 AM in response to Jakeznuff93

Jakeznuff93 wrote:

Gee thanks for reposting an existing article. It’s been turned on since I’ve purchased it. Turned the device on/off. Hard reset. Check software, left it pre much a full day and half night on charge and connect to WiFi for the additional download. I have done troubleshooting with Apple support. The old Siri shows only still and no intelligence features

No need to be sarcastic. We are all users here on this user to user only forum and we try to help when we can. We don't know everything you've tried. We don't know if by chance you live in the EU and you haven't changed your language and Siri language to one which is supported. We don't know if by chance you own a phone manufactured for the China market, which if you check Settings > General > About > Model would have a model number ending in CH/A, which would mean you can't use Apple Intelligence until it is approved in China, regardless of where you live.

Dec 19, 2024 09:34 AM in response to special256

special256 wrote:

I reside in Ireland and, like many others, was enticed by the enticing promises made by Apple. I waited patiently, especially after reading in December that Apple AI would be launching, but nothing materialized. When I reached out to Apple support, they informed me that, yes, English language support had indeed been extended to Ireland. However, I couldn't help but wonder what advantages this brings to my iPhone that I didn't already have.

If you're in the Republic of Ireland, and therefore in the EU, you cannot, at this time, access Apple Intelligence. If you are in Northern Ireland, it should be available.


still no sign of APPLE AI. I will not be falling for this again.

Apple was clear from the beginning that it would only be available in some regions for the time being. However, it seems that lots of people weren't paying attention. Too excited, perhaps.


In April, many of the core features of Apple Intelligence will start to roll out to iPhone and iPad users in the EU.


How to get Apple Intelligence - Apple Support




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Why is the Apple Intelligence not included on my iPhone 16?

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