Notifications sounding but not showing (Lighting up) on the lock screen.

Notifications do not light up on the lock screen. They sound out but are only visible after unlocking and swiping up.


Recently upgraded to iPhone 14 pro max and IOS 18.2 and I get some notifications but not all of them. I feel like it's more than 70% affected.

The issue randomly affects SMS, Yahoo app emails, banking notifications and even 2FA authenicator apps.


The notifications settings are all set correctly and no focus modes turned on. Also for individual apps.


Rebooted phone multiple times and toggled notification settings between Count / Stack / List


It's annoying because I often keep my phone on silent while at work and just look at the notifications when they display, But I'm missing most of them.


Pretty certain it's a bug. Can anyone advise whn this will be fixed?

iPhone 14 Pro Max

Posted on Jan 11, 2025 10:34 PM

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Jan 19, 2025 04:02 PM in response to olamide194

Here is my experience:

Notifications sound out and are sent to my phone but do not wake my locked screen and display them. However they are sitting there when I unlock it.

Affects all apps, notably SMS messages, MS Authenticator, FB Messenger, Whatsapp, Yahoo app emails.

Weirdly the issue 5% of the time goes away and makes you think you've solved it, only to return again 1 hour later.

I upgraded to IOS 18.2.1 - no change

I reset network settings where it worked again for a brief time afterwards. (about 30min and 10 notifications)

I reset all settings - Very painful process of re-allowing all apps to send notifications again. But made no difference.

I reinstalled some apps - made no difference

I spoke with Apple and they remoted into my device and confirmed all settings were correct.

They checked with their engineering team and confirmed this is a known issue they have not resolved yet. They advised me they have been working on this since the release of IOS 18.1

They advised me all I can do is wait for the fix. Sigh.....



Then about a week or so later.....

Weirdly enough... I have an update on my situation.

I changed iPhone protective cases and all the notifications work now.

Makes no sense... Very strange as I had tested this initially by removing it. and the issue was still there.

So anyway just thought I'd mention this incase anyone else wants to try it.

Originally I had one of these ESR cases from Amazon with the tempered glass cover over the front that clicks into the back cover. I replaced it because the touch screen sensitivity was poor and I just didn't like the added bulkyness.

ESR for iPhone 14 Pro Max Case, Compatible with MagSafe, Full-Body Military-Grade Drop Proof Case for iPhone 14 Pro Max with Built-in 9H+ Tempered Glass Screen Protector and Stand, Clear Black

So it's possible this was interfering with the screen in some way or touching one of the buttons.


Anyway - All notification back to normal now.. TBH though I enjoyed the quiet for a little while... Might have to rethink my notifications altogether and tune them way down...

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Notifications sounding but not showing (Lighting up) on the lock screen.

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