Fix Apple Intelligence Stuck Downloading

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.



[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

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Posted on Nov 8, 2024 1:12 AM

FIXED** turns out the download was being affected by carrier restrictions. Once I joined a fast WiFi network and reset all of my settings again to refresh the Apple Intelligence download it loaded up and began to work right away.

158 replies

Dec 2, 2024 11:03 AM in response to DylanfromAR

Same issue on 18.1.1 on iPhone 16 Pro. I had the dumb "circle" Siri instead of the new "Glow" Siri. This worked for me. I don't know if 1-3 is essential, you can just try 4-7 first.


  1. Turned off Apple Intelligence
  2. Rebooted iPhone
  3. Turned on Apple Intelligence (still showed "Downloading ..." like it was for the past few days)
  4. Went into "Voices" (Settings -> Apple Intelligence -> Voices)
  5. Picked another voice
  6. Picked back my original, preferred voice
  7. Apple Intelligence started working, no longer stuck on Downloading and the "Glow" Siri came back


Dec 13, 2024 6:15 AM in response to genshi

Do the following (Make sure you're on wi-fi and phone is charging)


  • Turn off apple intelligence
  • Change language and region to "United Kingdom"
  • Under apple intelligence > change language to "English (United Kingdom)"
  • Wait a few seconds until the option to turn it on appears and turn on "Apple Intelligence"
  • It should start downloading. If not just turn off "Apple Intelligence" and turn it back on. After the 0% downloading disappears test it out by holding the lock button and glow should kick in.



For testing purposes i switched back to region US and language US.. still no luck.. but was able to get it back by doing the steps above with UK region and language.

Sep 25, 2025 6:22 AM in response to DylanfromAR

I pre ordered my iPhone 17 Pro and got it on release day delivered, made me very happy. I transferred my files from 16Pro phone to phone and everything seem to be fine at first, then I realized the Apple Intelligence was stuck on 99% . I tried changing the language and had the same issue with every other language getting stuck at 99%, did reset all setting , hard reset , toggle airplane mode , turn off cell data . I was on high speed WiFi connection and nothing worked, I called Apple and they tried to help me by doing a hard reset and it did not work, they gave me another number to call. I decided to re install from iCloud and right during the installation I got the option to set up Apple Intelligence right from the beginning. Everything worked fine after the installation was complete, Apple Intelligence , Visual Intelligence and Playground .

Dec 17, 2024 5:45 AM in response to DylanfromAR

I was in the same situation I did everything and nothing fixed it apart from changing the region to UK. I contacted Apple support. They got me to back up my phone then wipe, restore and update it with my mac. It was a long process but it actually fixed it. They said that if you just reset your phone without connecting it to your Mac, the same software's is installed in it vs when you connect it to your Mac and do it through there it wipes and completely installs a new update

Jan 10, 2025 4:57 PM in response to DylanfromAR

FIXED: For this who have tried every common fix and still can’t get it to work. Read this. For weeks I tried everything. Every suggested region, every language, literally everything I could find online and NOTHING worked. I had the apple intelligence option available and turned on and zero luck. Restarting didn’t work. Upgrading from 18.1 to 18.2 didn’t work.

here is what worked: I backup my iPhone with the none working none downloading apple intelligence.a complete local and iCloud update while on iOS 18.2. Then I fully reset my iPhone (erased all content and settings but not pictures, songs….)

then i restore my phone back to the same crappy 18.2 that wasn’t working and voila, apple intelligence actually started to download. So if all else failed try this and with the full back up and restore you won’t lose anything

Dec 14, 2024 10:55 AM in response to zestir

The key is to turn off Apple intelligence. Set your iPhones region (settings, general) to another language, I picked United Kingdom. Go to Apple intelligence turn back on and power down your phone. When you reboot you should have apple intelligence. Do the same process above but switch back to United States and it should stick. I had to do this a couple times before it worked. Seemed the key was to power cycle the phone

Nov 20, 2024 12:24 AM in response to DylanfromAR

I managed to fix the problem on my iPhone 15 pro!

I reset and delete everything on my phone and then restored an old iCloud backup from before I had enabled Apple Intelligence.

When I then went to settings and click download Apple Intelligence it took about four seconds and it worked.

Before you do this, remember to check if you have a iCloud backup and how old it is.

Jan 11, 2025 10:53 PM in response to bagarwood

👆 This is what worked for me. I tried all the other options. Changing the region/language, deleting Siri dictation history, resetting carrier settings, and probably one or two more things mentioned in this thread. Finally, when I did the reset bagarwood mentioned above (volume up, volume down, hold the power button until you see the Apple logo) it rebooted and Apple Intelligence was no longer stuck, and I was able to turn it on.

Fix Apple Intelligence Stuck Downloading

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