Why is the Apple Intelligence not included on my iPhone 16?

Just trade in my iPhone 12 Pro Max for the 16 expecting it to have all the features that were advertised with Apple Intelligence.

But instead I got a phone virtually the same as my 12 with a bit of a hardware upgrade.


[Edited by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 2, 2024 07:06 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2024 04:04 PM

So I’m with Rogers, I’ve got the IPhone 16 pro max. I think I heard the AI will be released near the end of October ? Is that correct ??

Thanks

Art

57 replies

Oct 25, 2024 05:56 AM in response to kiosha129

kiosha129 wrote:

No.. I purchased the phone because it was advertised to have AI. So please don’t lecture me about patience. You have a great day though.

You should return it then if you are within the 14 days. There are many people having to wait to get their hands on one, who realized that AI is a coming soon feature that will be available on that device very shortly.

Oct 11, 2024 03:31 PM in response to OriginalGimpsta

Apple Intelligence Preview - Apple


The Apple Intelligence Preview page now says


"Apple Intelligence will be available in beta on all iPhone 16 models, iPhone 15 Pro, iPhone 15 Pro Max, and iPad and Mac with M1 and later, with Siri and device language set to U.S. English, as part of an iOS 18, iPadOS 18, and macOS Sequoia update this fall. English (Australia, Canada, New Zealand, South Africa, UK) language support available this December. Some features, additional platforms, and support for additional languages, like Chinese, English (India, Singapore), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, and others, will be coming over the course of the next year."


The December timeframe for these non-U.S. variants of English is new. Previously they would have been lumped into the category of "support for additional languages … coming over the course of the next year."

Oct 11, 2024 05:04 PM in response to arthurfromottawa

arthurfromottawa wrote:

when will I be able to get the AI on my 16 pro max ??? Can I ask anyone at Apple this question ?? Maybe in an Apple Store ??
thanks
art

Keep an eye on this web site:

Apple Intelligence Preview - Apple


It will be released when it is done. Not even sure if Tim Cook would know that date since betas are still being released which tells you there is still bug testing being done.

Dec 29, 2024 08:11 AM in response to Cuco2471

Cuco2471 wrote:

Why can’t I start my apple intelligence

Read the link Alancito provided. The three top reasons you may not be able to run Apple Intelligence are:


  1. You are in the EU, where Apple Intelligence won't be available until April 2025.
  2. You haven't set your language and Siri language to one of the supported languages listed in the link.
  3. Your phone was made for the China market and to know that, you open Settings > General > About > Model and if it ends in CH/A, it can't have Apple Intelligence anywhere in the world until (or if) if is approved to be used in China.

Oct 25, 2024 09:38 AM in response to JRoHe

JRoHe wrote:

Every commercial on TV is broadcasting the 16 model with Apple Intelligence. I understand Apple is not advertising it on their website that it’s available yet but people don’t necessarily buy their phones by reading the fine print on the Apple website. They are buying their phones through social media and television commercials that are promoting the phone with this feature and it is not available yet so it’s frustrating.

It's on their commercials too. Here is the Zac commercial:


Nov 5, 2024 10:22 AM in response to Danchrispete24

Danchrispete24 wrote:

I am a little disappointed in the iPhone 16 plus and Siri’s alleged apple intelligence ? When will it be available, I have updated to the latest iOS , joined the waiting list and now it says preparing ? It’s been preparing for a week now ? The phone feels no different than my old iPhone 12.

It shouldn't take a week to prepare Apple Intelligence. I'd reach out to Apple as you can't be disappointed with features you still don't have. If you're in the US, call Apple at: 800-MY-APPLE

Nov 23, 2024 07:45 AM in response to Disgustus

Disgustus wrote:

18.1. No ai

Where did you purchase your phone and from whom did you purchase the phone?


Do you live in the EU or China, Hong Kong or Macau?


Was your phone manufactured for China (Open Settings > General > About > Model and if it ends in CH/A, it was manufactured for China and won't have Apple Intelligence anywhere in the world, until it is approved to be used in China).


Is your language and Siri Language set to US English?


Have you read this --> How to get Apple Intelligence - Apple Support (CA)

Dec 18, 2024 05:52 PM in response to Case_by_case

Case_by_case wrote:

I just got mine today, Dec 18th, and it does not have Apple intelligence and I too believed it would when I bought it.

Where are you located?

Have you updated your new iPhone to iOS 18.2?

Have you validated you meet all of the requirements as defined in this link --> How to get Apple Intelligence - Apple Support (CA) (such as setting your language to a supported language as well as fro Siri?

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Why is the Apple Intelligence not included on my iPhone 16?

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