UNABLE TO RECORD VIDEO MESSAGE WITH FACETIME

THE BUTTON FOR TO RECORD VIDEO MESSAGE WITH FACE TIME IS GREYED OUT ON MY PHONE. I DID LOOK FOR SUPPORT , IM LEFT WITH A RESET PHONE AND THE SAME ISSUE... IPHONE12 PROMAX IOS17.0.2... ANY ASSISTANCE WOULD BE GREATELY APPRECIATED.

iPhone 12 Pro Max, iOS 17

Posted on Oct 3, 2023 2:46 PM

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1 reply

Oct 3, 2023 2:51 PM in response to RJ509

Make sure the recipient of your call is updated to iOS / iPadOS 17. They can learn how to do this here: Update your iPhone or iPad - Apple Support

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UNABLE TO RECORD VIDEO MESSAGE WITH FACETIME

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