My Beat Studio Buds disconnect from Bluetooth when I take them out of the case.

My Beat Studio Buds disconnect from Bluetooth when I take them out of the case.

Updated firmware. Tried with iPad and Android. What´s next?

iPad Air, iPadOS 15

Posted on Jul 1, 2023 06:51 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2023 10:14 AM

Hi there hc38,


You've taken some great steps already with your Beats Studio Buds. Another step you can take, that may help resolve this issue you're encountering, is to try to reset your Beats Studio Buds. If needed, the steps below show how to do that:


  1. "Place both earbuds in the charging case, and keep the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
  3. Release the system button."


Those steps and more information can be found here: Reset your Beats Studio Buds or your Beats Studio Buds +


Once the reset completes, you can pair your Beats Studio Buds again and see if the issue continues: Set up and use your Beats Studio Buds or your Beats Studio Buds +


Take care!

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 10:14 AM in response to hc38

Hi there hc38,


You've taken some great steps already with your Beats Studio Buds. Another step you can take, that may help resolve this issue you're encountering, is to try to reset your Beats Studio Buds. If needed, the steps below show how to do that:


  1. "Place both earbuds in the charging case, and keep the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
  3. Release the system button."


Those steps and more information can be found here: Reset your Beats Studio Buds or your Beats Studio Buds +


Once the reset completes, you can pair your Beats Studio Buds again and see if the issue continues: Set up and use your Beats Studio Buds or your Beats Studio Buds +


Take care!

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My Beat Studio Buds disconnect from Bluetooth when I take them out of the case.

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