My studio 3 keep headphones keep disconnecting from my iPhone

When using my beats studio 3 headphones the Bluetooth connection keeps disconnecting. Currently I am using with an iPhone SE with iOS 15.6.1. They will work for a while and then disconnect. Keeps happening every time I use them. I want to try to trouble shoot before I return them. Is there anything I can do.

iPhone SE, iOS 15

Posted on Dec 14, 2022 01:42 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 05:18 PM

Hello kel2069,


It looks like your Beats will not stay connected to your device, and you've already looked at troubleshooting steps for Beats, right? If you haven't yet, try the steps listed here:


If you can't connect to your wireless Beats product


"Use Forget Device, then pair your Beats again

  1. Disconnect your Beats product.
    • On your iOS device, go to Settings > Bluetooth, tap the Info button  next to the name of your Beats product, then tap Forget This Device.
    • On your Mac, choose Apple () menu > System Preferences, click Bluetooth, select your Beats product, click the X, then choose Forget Device.
  1. Pair your Beats product again."


Regards.


1 reply
Question marked as Top-ranking reply

Dec 15, 2022 05:18 PM in response to kel2069

Hello kel2069,


It looks like your Beats will not stay connected to your device, and you've already looked at troubleshooting steps for Beats, right? If you haven't yet, try the steps listed here:


If you can't connect to your wireless Beats product


"Use Forget Device, then pair your Beats again

  1. Disconnect your Beats product.
    • On your iOS device, go to Settings > Bluetooth, tap the Info button  next to the name of your Beats product, then tap Forget This Device.
    • On your Mac, choose Apple () menu > System Preferences, click Bluetooth, select your Beats product, click the X, then choose Forget Device.
  1. Pair your Beats product again."


Regards.


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My studio 3 keep headphones keep disconnecting from my iPhone

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