HomeKit treats Dirigera as a bridge

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4 points

HomeKit treats Dirigera as a bridge

Is anyone else using the Dirigera hub with their HomeKit? I saw the app listing it as a bridge instead of a hub, and I think that is why I can’t control it remotely over a cellular connection.

Posted on Jun 3, 2023 02:08 AM

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Answer 1

Top-ranking reply

ace1018

Community Specialist

Jun 5, 2023 09:21 AM in response to Enigma112358

Hello Enigma112358,

To control your Home remotely with iPhone, you'll need to ensure that Home is enable in iCloud. You can learn more here: Control your home remotely with iPhone - Apple Support

Thanks.

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Answer 2

SnickZ.

Community Specialist

Jun 6, 2023 08:21 AM in response to Enigma112358

Hey Enigma112358,

Since the hub is one that’s been developed by IKEA, we recommend reaching out to them for help with their product: Customer service - how can we help you?

All the best.

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Answer 3

green500

Community Specialist

Jun 5, 2023 12:51 PM in response to Enigma112358

Hi Enigma112358,

We understand that your HomePod and Apple TV are set as a home hub automatically, but are you able to control your home using the Home app from your iPhone? If not, what is the exact error message you receive, if any? Do you use the same Apple ID on all of your Apple devices?

If you’re still not able to control your home from the Home app, we recommend contacting Apple Support here: Apple Support

Let us know if you have further questions.

Take care.

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Answer 4

Enigma112358 Author

Level 1

4 points

Jun 5, 2023 07:11 PM in response to green500

I do not have a HomePod, or any of the devices I previously listed. I am using the IKEA Dirigera smart hub with smart home app enabled to the Home app. It works just fine with voice control while connected to my home Wi-Fi (any network my router uses is fine as the Dirigera is directly connected to my router). What I am trying to do is find a way to remotely control the hub while NOT connected to the network without having to purchase any of the aforementioned devices.

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Answer 5

Enigma112358 Author

Level 1

4 points

Jun 5, 2023 11:48 AM in response to ace1018

I’m afraid I already have it enabled. It seems to appear that the Home app I coded to recognize only apple HomePod, iPad, or 4th gen Apple TV as smart hubs.

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HomeKit treats Dirigera as a bridge

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