My “cancel subscription” button doesn’t work

I tried canceling a free trial and I hit the red button it grays out like it’s going to do it then goes back to red. I tried to cancel on YouTube to see if it was just that one and it won’t let me do that either. I’m not sure what the issue is.


I tried turning it off and back on again and it’s still not working.

iPhone 8 Plus

Posted on Jun 2, 2023 08:15 PM

Reply
1 reply

Jun 3, 2023 07:12 AM in response to Mesha1984

Hi There,


You can cancel your Apple subscriptions by following the steps in this article: If you want to cancel a subscription from Apple - Apple Support (CA).


If there are issues with cancelling the subscription you can also go to: https://reportaproblem.apple.com to request a refund or cancel your subscription.


If you still have issues with cancelling the subscription you should Contact Apple Support here: https://getsupport.apple.com/


Thanks!

Mr-Helper



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My “cancel subscription” button doesn’t work

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