Child’s IPad App Requests Not Coming Through to Parents IPhone

Here is a solution where editing the name of a mobile device resolved occurrences of this issue. It may still work but I haven't seen many people mention this issue recently. It has worked for at least 20 people (plus those here: https://discussions.apple.com/thread/254467828 - and likely many more who never provided feedback after seeing that solution). It isn't something that Apple has in its documentation so I am putting it in a separate post for those who are interested in exploring beyond Apple's formally documented solutions (although several people have reported they were told about it by official Apple Support).

Go to: Settings > General > About > Name

Change the name

Then "Done" and retry.

You can also achieve the same thing by resetting network settings but that will also reset other network features.

My robux requests are not going to my moms phone and you yo her MacBook can you tell me how to make them go back to her phone

Sincerely

MasonbMM2

Thank you

If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.

Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support

and this one Change notification settings on iPhone - Apple Support

Make sure the software is up to date on all devices involved.

Sometimes it helps to have the devices involved take a fresh look at settings:

● Try signing out of accounts and back in again.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

Sign in with your Apple ID - Apple Support

● Restarting is a simple step that can resolve many unexpected behaviors.

iPhone: Restart your iPhone - Apple Support then choose your model.

iPad: Restart your iPad - Apple Support

Mac: Ways to start up your Mac - Apple Support

If a problem persists, particularly over several days, try contacting Apple for assistance:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support

Just have to tell you, it’s July 2024 and I’ve spent so much time trying to figure out why my kids approvals are not coming through, and I saw this thread. I simply changed the name of my phone by one character, and boom this problem solved. AMAZING!! I’ve even been to the Apple Store and they couldn’t figure. This works.

What I did was, on Family Sharing, I clicked on my child, than clicked on Screen Time, than Stop Monitoring. The permissions came in afterwards. I did that for both of my kids phones since I was having trouble with both phones

This worked for me when everything else did not. Thank you!

This still doesn’t work. Does it have to do with being listed as a guardian but NOT the manager of the account?

Did not work

sorry 😞 I wish it did you worked so hard

But I do no something too update all devices (APPLE TV)Mobile iPhone:mobile iPad Apple ID apple support I hope it works

I had such a problem so I could see the request only via I message I fixed the issue with turning off I message in my kids ipad then I could see the request in my notification

I had this issue. First I renamed my phone. Then I signed out of iCloud on my phone and signed back in.