Why can’t I see my child’s app request?

Why can’t I see the app request from my child? I used to do this all the time


iPad 2, iOS 8

Posted on Dec 25, 2022 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 10:56 AM

Hi Stacie2022,


For help with the Ask To Buy feature not working as expected, test the steps below found in the article here: If Ask to Buy isn't working


"If your Ask to Buy requests are missing


If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.

Open Notification Center on your iPhone, iPad, or iPod touch

Look for Ask to Buy requests in the Family section of Notification Center. 

  • From the Lock Screen, swipe up from the middle of the screen.
  • From any other screen, swipe down from the center of the top of your screen.

Open Notification Center on your Mac

Ask to Buy requests show up at the top of Notification Center on your Mac. 

Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."



If you continue to have an issue, reach out to Apple Support directly to further assist.


Contact Apple Support


Contact Apple for support and service


Best.



1 reply
Question marked as Top-ranking reply

Dec 27, 2022 10:56 AM in response to Stacie2022

Hi Stacie2022,


For help with the Ask To Buy feature not working as expected, test the steps below found in the article here: If Ask to Buy isn't working


"If your Ask to Buy requests are missing


If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.

Open Notification Center on your iPhone, iPad, or iPod touch

Look for Ask to Buy requests in the Family section of Notification Center. 

  • From the Lock Screen, swipe up from the middle of the screen.
  • From any other screen, swipe down from the center of the top of your screen.

Open Notification Center on your Mac

Ask to Buy requests show up at the top of Notification Center on your Mac. 

Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."



If you continue to have an issue, reach out to Apple Support directly to further assist.


Contact Apple Support


Contact Apple for support and service


Best.



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Why can’t I see my child’s app request?

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