I purchased an iPad Pro M2 12.9 and setup the Face ID during setup however, I cannot modify or delete the Face ID after that as the menu option is not available in settings. I updated the iOS to the latest but still no luck.
iPad Pro (6th generation)
ScreenTime restrictions will intentionally restrict access to (or visibility of) some categories of device settings. These restrictions can help to make your device more secure from unauthorised settings changes:
Settings > ScreenTime > Content & Privacy Restrictions > [Allow Changes]
The default setting for these items is Allow. Setting to Don’t Allow is the more secure setting.
ScreenTime restrictions will intentionally restrict access to (or visibility of) some categories of device settings. These restrictions can help to make your device more secure from unauthorised settings changes:
Settings > ScreenTime > Content & Privacy Restrictions > [Allow Changes]
The default setting for these items is Allow. Setting to Don’t Allow is the more secure setting.
I received Apple support and the advisor was able to immediately resolve the issue. The solution is to check the Screen time and allow all the features under Content and Privacy Restrictions.
Missing FaceID and Passcode in settings
