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ksufor2 Author

Level 1

4 points

iPhone 15, iOS 17..No Face ID on menu

New iPhone 15 purchased today, software upgrade to iOS 17 done in the store before transferring data from old phone. Settings menu does not contain Face ID & Passcode. Can not set up Face ID

iPhone 15

Posted on Oct 10, 2023 3:21 PM

Top-ranking reply

TammyW_03

Community Specialist

Posted on Oct 11, 2023 11:42 AM

Hey ksufor2,

Check to see if you have restrictions turned on. To do that you'll tap Settings > Screen Time > Content & Privacy Restrictions > Passcode. Is this turned on, and if so, is it set to Don't Allow? if so, you'll need to set it to Allow or turn off the restrictions for the Face ID options to appear in the settings. Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

Let us know what you find.

Take care!

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iPhone 15, iOS 17..No Face ID on menu

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