Iphone 13 Pro Max pictures are white when viewing

After I took some photos with my phone my photos got white and I can’t see them anymore.

I restarted my phone many times but my photos didn’t show up .


iPhone 13 Pro Max

Posted on Mar 19, 2023 11:17 AM

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Question marked as Top-ranking reply

Posted on Mar 21, 2023 12:35 PM

Hey SQ_1234,


Thanks for participating in Apple Support Communities. To be sure we understand, do all of your photos appear this way or only the new photos that you take with your iPhone? If it's all photos, do you use iCloud Photos? To find out, tap Settings > [your name] > iCloud > Photos. If so, let's check the status of your library using these steps: Get help with iCloud Photos - Apple Support


How do I check the status of my uploads or downloads to iCloud Photos?

1. Open the Photos app.
2. Select the Library tab, then tap All Photos.
3. Scroll to the bottom to see the status bar.
The status bar at the bottom of the Photos app shows that 3 items are syncing to iCloud.


If it shows paused here, connect your iPhone to power and a strong Wi-Fi network to see if the sync finishes and that your photos now appear as expected.


Let us know what you find.


Take care!


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1 reply
Question marked as Top-ranking reply

Mar 21, 2023 12:35 PM in response to SQ_1234

Hey SQ_1234,


Thanks for participating in Apple Support Communities. To be sure we understand, do all of your photos appear this way or only the new photos that you take with your iPhone? If it's all photos, do you use iCloud Photos? To find out, tap Settings > [your name] > iCloud > Photos. If so, let's check the status of your library using these steps: Get help with iCloud Photos - Apple Support


How do I check the status of my uploads or downloads to iCloud Photos?

1. Open the Photos app.
2. Select the Library tab, then tap All Photos.
3. Scroll to the bottom to see the status bar.
The status bar at the bottom of the Photos app shows that 3 items are syncing to iCloud.


If it shows paused here, connect your iPhone to power and a strong Wi-Fi network to see if the sync finishes and that your photos now appear as expected.


Let us know what you find.


Take care!


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Iphone 13 Pro Max pictures are white when viewing

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