Red Dot on at least one app icon is missing

I currently see no Red Dot on the icon for the WhatsApp app even though it has one unread Chat.


I am running iOS 16.2 on an iPhone SE3.


What can I do to fix this?

If nothing else, then how can I report this bug to Apple?



iPhone SE, iOS 16

Posted on Jan 11, 2023 06:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2023 06:42 PM

Thanks.

I should have mentioned that I have unsuccessfully tried all of the steps in the WhatsApp “Can’t see badge count“ Help article https://faq.whatsapp.com/903892423914101/?cms_platform=iphone&helpref=m-search&search_session_id=b0c2a10a8fb317214b8f795702c11610&sr=0&query=Can%E2%80%99t%20see%20badge%20count&fb_dtsg_ag=--sanitized--&jazoest=24596 .

I will try them again this evening.

5 replies
Question marked as Top-ranking reply

Jan 11, 2023 06:42 PM in response to Community User

Thanks.

I should have mentioned that I have unsuccessfully tried all of the steps in the WhatsApp “Can’t see badge count“ Help article https://faq.whatsapp.com/903892423914101/?cms_platform=iphone&helpref=m-search&search_session_id=b0c2a10a8fb317214b8f795702c11610&sr=0&query=Can%E2%80%99t%20see%20badge%20count&fb_dtsg_ag=--sanitized--&jazoest=24596 .

I will try them again this evening.

Jan 11, 2023 06:34 PM in response to J_J-1

Okay. I don't use WhatsApp myself, but I have experienced other apps where the badge disappears when you open the app, even if the "content" is not read/viewed. Could this be the reason - or do you never get any badges on the WhatsApp app?


You can try deleting WhatsApp, turning off your iPhone, turning it on again - and reinstalling.

Jan 11, 2023 06:05 PM in response to J_J-1

Start by checking if Notifications are enabled for WhatsApp.


Go to:

Settings -> Notifications.

Find WhatsApp in the list and check if Badges is enabled.

Jan 11, 2023 06:45 PM in response to J_J-1

Aha, I didn't know about them. But the procedure is pretty much the same with all apps if they don't work. Check settings, delete app, restart, install again. Good luck.

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Red Dot on at least one app icon is missing

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