New text message does not work

The red dot showing new text messages disappeared. The only way to see if I have a new message is to open the app. Why is this gone. I’ve checked focus and nothing is on. Very frustrating

iPhone 13

Posted on Sep 11, 2023 07:48 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2023 09:44 PM

CC Tewksbury Said:

"New text message does not work: I have tried all of that. I have turned off all focus items. Nothing is working"

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Getting the Red Dot for Messages Back:

Perform the following...


A. Enable the Badge App Icon:

  1. Go to: Settings
  2. Tap: Notifications
  3. Tap: Messages
  4. Turn On: the Badge app icon


B. Disable "Hide Alerts":

See if Hide Alerts is enabled for any conversations in Messages: Use Messages on your iPhone, iPad, or iPod touch. If it is on, then you'll see a dulled-out bell with a line through it. Only message threads with that icon will not receive notifications. All other message threads will.

5 replies
Question marked as Top-ranking reply

Sep 11, 2023 09:44 PM in response to CC Tewksbury

CC Tewksbury Said:

"New text message does not work: I have tried all of that. I have turned off all focus items. Nothing is working"

-------


Getting the Red Dot for Messages Back:

Perform the following...


A. Enable the Badge App Icon:

  1. Go to: Settings
  2. Tap: Notifications
  3. Tap: Messages
  4. Turn On: the Badge app icon


B. Disable "Hide Alerts":

See if Hide Alerts is enabled for any conversations in Messages: Use Messages on your iPhone, iPad, or iPod touch. If it is on, then you'll see a dulled-out bell with a line through it. Only message threads with that icon will not receive notifications. All other message threads will.

Sep 11, 2023 08:13 PM in response to CC Tewksbury

CC Tewksbury Said:

"New text message does not work: The red dot showing new text messages disappeared. The only way to see if I have a new message is to open the app. Why is this gone. I’ve checked focus and nothing is on. Very frustrating"

-------


Enable Message Notifications:

  1. Go Here: Change Message Notifications on iPhone - Apple Support
  2. Scroll to: Manage message notifications
  3. Proceed from there as necessary

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New text message does not work

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