Cannot clear flags

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Level 1

47 points

Cannot clear flags

I usually use Thunderbird, because I find it has more options and add-ons and it's more reliable that Mac Mail, which I find very glitchy. However, I just bought an M1 MBP 16" and I now have Ventura, so I thought I'd try Mail again. So far so good, however, one semi-major glitch is that I'm unable to clear Flags. No matter how many times I try, no matter how many times I reboot, Holding the Option or Command or Control Key while pressing the Clear Flag button, I cannot clear the Flags.

MacBook Pro 16″, macOS 13.0

Posted on Nov 4, 2022 03:00 PM

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Answer 1

Old Toad

Level 10

214,296 points

Nov 4, 2022 04:36 PM in response to chunnel

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

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Cannot clear flags

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