Health app camera access

Hi

On new iOS 16 update to my iPhone 12, I can’t get camera access on Health app medication to add medications. Have tried rebooting, but no success . Any help appreciated

Windows, Windows 6

Posted on Sep 25, 2022 10:57 AM

Reply
1 reply

Sep 27, 2022 08:05 AM in response to nancyfromregina

Hi nancyfromregina,


Thanks for posting here in Apple Support Communities. Are you following these steps to add your medications to the Health App? See: Add and log medications with iPhone and Apple Watch - Apple Support


"Add a medication with your camera

  1. On your iPhone XR or later, open the Health app.
  2. Tap Browse, then tap Medications.
  3. Tap Add Medication.
  4. Tap the camera icon, then tap Get Started. If prompted, allow the Health app to access your camera.
  5. Position the medication label in the frame.
  6. Tap Next.
  7. Tap Frequency to select an interval, then tap Done.
  8. Tap Add a time to further specify when you take the medication, then tap Next.
  9. Choose the shape of your medication and tap Next, or you can tap Skip.
  10. Select the color of the Medication and Background to customize it.
  11. Review your Medication details and enter any Optional Details, then tap Next."


If you've tried this already, then we'd suggest that you connect with Apple at Get Support for further assistance.


Have a good day.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Health app camera access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.