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Apple Watch did not connect due to existing iCloud account not match

Dear sir/ madam,


I have using Apple Watch 3 series on my iPhone 6s unfortunately my mobile was broken and also I forget my iCloud account . Last week I buy new iPhone 12 pro and I have try to connect my Apple Watch the asking my existing I cloud account. Kindly advice how to connect my Apple Watch on my new mobile


vignesh M

+971 0524897007

Posted on Oct 18, 2021 6:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2021 6:41 AM

You can ask apple to remove the activation lock online on this page;

Online Activation Lock Removal Tool.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Then go here;

How to pair your Apple Watch with a new iPhone

1 reply
Question marked as Top-ranking reply

Oct 18, 2021 6:41 AM in response to Vicky-1995

You can ask apple to remove the activation lock online on this page;

Online Activation Lock Removal Tool.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Then go here;

How to pair your Apple Watch with a new iPhone

Apple Watch did not connect due to existing iCloud account not match

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