You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPrint prints blank pages

AirPrint prints blank pages on my wireless Brother HL-1210W printer from my MacBook Air M1 BigSur 11.2.1. Brother advised to use AirPrint for MacOs 11. Has anyone found a solution for a similar problem? Thanks.

Posted on Feb 10, 2021 5:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2021 6:38 PM

Hi,


The HL-1210W does not appear to be mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. There may be some exceptions, but most AirPrint printers should be in this list.


Brother says (for macOS Big Sur): "We recommend using AirPrint. If your machine does not support AirPrint, download Brother iPrint&Scan from the App Store."


https://support.brother.com/g/b/producttop.aspx?c=eu_ot&lang=en&prod=hl1210w_eu_as


Are you using the latest firmware version?


If necessary, you could perhaps carry out a test with the macOS Catalina 10.15 printer driver (1.5.0), after resetting the printing system and re-adding the printer. There have been some examples where other models could use this driver (albeit not supported) under macOS Big Sur. This would be purely experimental. Software conflicts cannot be ruled out. You may have to erase and reinstall everything on the computer. Data may be lost. It may not work at all. So, unless you know exactly what you are doing, do not proceed with this. In any case, make sure that you have multiple backup copies of important files.


Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


4 replies
Question marked as Top-ranking reply

Feb 10, 2021 6:38 PM in response to STH59

Hi,


The HL-1210W does not appear to be mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. There may be some exceptions, but most AirPrint printers should be in this list.


Brother says (for macOS Big Sur): "We recommend using AirPrint. If your machine does not support AirPrint, download Brother iPrint&Scan from the App Store."


https://support.brother.com/g/b/producttop.aspx?c=eu_ot&lang=en&prod=hl1210w_eu_as


Are you using the latest firmware version?


If necessary, you could perhaps carry out a test with the macOS Catalina 10.15 printer driver (1.5.0), after resetting the printing system and re-adding the printer. There have been some examples where other models could use this driver (albeit not supported) under macOS Big Sur. This would be purely experimental. Software conflicts cannot be ruled out. You may have to erase and reinstall everything on the computer. Data may be lost. It may not work at all. So, unless you know exactly what you are doing, do not proceed with this. In any case, make sure that you have multiple backup copies of important files.


Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


AirPrint prints blank pages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.