How to access locked iPhone 11 via iTunes or iCloud on a Windows computer?

Hi I locked myself out as I could not remember my passcode - but since found it - I can access itunes as well as icloud, but my phone is not being recognized by my windows computer I have it plugged in. Not even the Apple Devices app is finding my phone. to erase and restart it.


I want to sell it as I dont really use it.


I have the access codes etc... HOW CAN I GET IN - I dont know anyone with Mac - I am in a tiny village (poor people) in Panama - I am travelling and only going to Costa Rica in 10 days, but someone here wants the phone... PLEASE HELP I have my password and access but still NOTHING....

Sorry please excuse me I am so frustrated - 3 days later and whole morning trying to find solutions


[Edited by Moderator]

Original Title: I locked my iphone 11 UNAVAILABLE AND CANNOT ACCESS WIFI to use apple devices or findmyphone


iPhone 11, iOS 17

Posted on Jun 11, 2025 10:36 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2025 12:12 PM

Thank you. If I remove it from my account, will I lose my photos and backups

2 replies

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How to access locked iPhone 11 via iTunes or iCloud on a Windows computer?

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