How to connect iPhone 15 to Windows 11 PC for content management when iTunes and Devices app fail?

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Level 1

14 points

How to connect iPhone 15 to Windows 11 PC for content management when iTunes and Devices app fail?

I used to manage my iPhone via my PC. I used iTunes - an old version - but it all worked. But recently it's stopped working entirely. My PC recognises that there is an iPhone attached, but iTunes no longer does. I tried downloading Devices from the Microsoft store, and that doesn't work either.

So my computer knows there is an iPhone there, but none of the Apple products designed to manage the content on my iPhone recognise it.

I am getting very frustrated with this now - Apple products once "just worked".

How can I please connect my iPhone to my PC to manage the content on the device?

iPhone 15 running ios 18.5

PC running Windows 11.

[Re-Titled by Moderator]

Original Title: How to connect iPhone to PC? iTunes has just stopped working and Apple's Devices app doesn't work at all.

iPhone 15, iOS 18

Posted on Jun 11, 2025 04:42 AM

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Answer 1

turingtest2

Level 10

277,729 points

Jun 11, 2025 10:06 AM in response to ccwisaway

Installing any of Apple Music for Windows, Apple Devices, or Apple TV, breaks iTunes such that it can then only manage audiobooks and podcasts. I would recommend uninstalling whichever of those three you have installed first. Then see iOS device not showing in iTunes for Windows - Apple Community. You should generally run the latest build of iTunes for best results.

tt2

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How to connect iPhone 15 to Windows 11 PC for content management when iTunes and Devices app fail?

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