I transferred videos from my iPhone to Macbook Pro (via cloud) so I could back them up on an external hard drive. Somewhere along the way, the videos I kept in my iPhoto on the my phone have become corrputed (messed up video and audio). Is there a way to fix this?
iPhone 12, iOS 17
If your videos became corrupted during the transfer from your iPhone to MacBook Pro, there are a few steps you can take to try and recover them:
If these options don't work, contacting Apple Support might be helpful for further assistance. Good luck!
If your videos became corrupted during the transfer from your iPhone to MacBook Pro, there are a few steps you can take to try and recover them:
If these options don't work, contacting Apple Support might be helpful for further assistance. Good luck!
I'd try to re-import the movies from the iPhone via USB with /Applications/Image Capture.app, if possible.
Maybe the first transfer to the Macbook Pro somehow corrupted the movies? Or maybe the external drive was not formatted as APFS or MacOS Extended, and you could try to import that library from a not supported non-Mac format (exFAT etc) to the internal APFS volume and see if it fixes the issue? Or maybe there were movies with old obsolete movie and audio codecs that current (post-Mojave) Photos no longer supports? Or maybe the movies were shot in HDR which the current Mac or display just do not support? ...oh, so many questions...
In what way "messed up video and audio"? Is it "messed up" in both the iPhone and the Mac? Have you tried to re-transfer the movies via USB with /Applications/Image Capture.app?
The video images are somewhat kaleidoscopic in color. They look sepia toned with shifting colors throughout. The audio in a few is absent. I was using an older Macbook pro to which I transferred the videos to an external hard drive. I was having storage capacity issues, so once they transferred, I deleted them from the computer/cloud. There were some that I wanted to keep on my phone and when importing back into IPhoto on the computer/cloud/phone, I found around 400 videos like this. I was spot checking videos periodically through the transfer and didn’t notice any issues until after I deleted them. I haven’t tried re-transfering the videos via USB with /Applications/Image Capture.app. Are you recommending that I transfer the videos from the external hard drive, via USB, back to the computer using the /Applications/Image Capture.app.? I’ll check and see if that app is on my computer, it’s a 2022 Macbook Pro - I don’t know if it’s a standard feature or something I need to download.
How can I fix videos that were corrupted when transferring from my iPhone to Macbook Pro?
