Black spot and digital crack on iPad screen

I turned on my iPad today and this black space with a digital crack appeared - all I did was put it into my backpack and I used it without it appearing 10 mins prior. Does anyone know what kind of damage this is? There’s no physical damage that I can feel on the screen, and I can still interact with things hidden by the space



[Re-Titled by Moderator]

iPad Air, iPadOS 18

Posted on Mar 9, 2025 06:49 PM

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1 reply

Mar 10, 2025 07:25 AM in response to Atari22

The illustrated broken screen is characteristic of excessive pressure being placed upon the iPad screen - potentially, given your description, from something else that was in your backpack. An unprotected screen can be easily damaged if placed in a bag with other objects.


You would be well advised to protect your iPad with a fitted case that incorporates a rigid cover - as this will often (but not always) prevent the type of damage illustrated in your photo. You appear to be using some type of case, but the cover (if present) isn't visible.


The cracks in the screen might suggest that the iPad has been dropped onto its corner. The case may have absorbed some of the impact, but not sufficiently to prevent damage to the screen.


Your iPad will require repair.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

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Black spot and digital crack on iPad screen

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