Lock screen goes black while actively going through notifications in iPhone 16 Pro Max

While on lock screen and reading and going through notifications with my finger on the screen, it just decides to turn off. I am on IOS 18.2 and this hasn’t been fixed yet. A search online and many others are also complaining about it, it is so frustrating and disappointing.




[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Dec 31, 2024 08:12 AM

Reply
1 reply

Dec 31, 2024 10:08 PM in response to Tureitend

Lock screen goes black while actively going through notifications in iPhone 16 Pro Max: While on lock screen and reading and going through notifications with my finger on the screen, it just decides to turn off.[…]

———-


Please Verify:

Is it just going black? Or is it powering off?


Troubleshooting iPhone Power:


I. Perform a Restart:

A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


II. A Few Apple Support Sites that May Help:






This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lock screen goes black while actively going through notifications in iPhone 16 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.