AirPods Pro 2 - no "Hearing Assistance" option
On December 24th, I purchased AirPods Pro 2. As a person with hearing impairment, I bought them because of the hearing aid features. Unfortunately, I am unable to configure them. When I go to the AirPods Pro 2 settings, I do not see the "Hearing Assistance" option, either on my iPhone or my iPad.
I have performed 3 hearing tests, which are saved in the Health app, but I cannot use them with my AirPods.
iPad, iPadOS 18