AirPods Pro 2 Hearing Aid Option Missing After Hearing Test
Have reset them at least three times times, and the firmware is up to date
[Re-Titled by Moderator]
AirPods (2nd generation)
Re: AirPods Pro 2 Hearing Aid Option
You may want to check whether the regulating authorities in your country or region have approved the hearing aid feature for use there (ie: The three new features are listed separately in the linked article below):
AirPods Pro 2 - Hearing Health Feature Availability - Apple
If you have the Hearing Aid feature on your device:
You can see how to: Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support
If you use the AirPods with an iPhone or iPad there was a new iOS 18.3 / iPadOS 18.3 version released today.
(NB: Seems update enables Apple Intelligence (AI) ... and more)
If you intend to update your OS, it is always wise to back up your data first:
If needed: How to back up your iPhone, iPad, and iPod touch - Apple Support