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notes are gone after accepting new icloud terms and conditions

I got a notification from settings saying to accept the new iCloud terms and conditions if i wanted to keep using iCloud on my phone (iPhone 12 pro max) I accepted and everything was normal but then I opened my notes app and all of my notes were GONE. I logged into my iCloud account and saw my most recents were there but I still don’t understand why all of my notes are completely deleted from my phone. They’re very important to me and I need them in my phone. Is there any way I can get them back? How could this happen?

iPhone 6s Plus

Posted on Nov 5, 2024 8:11 AM

Top-ranking reply

AdamsiThings

Level 1

44 points

Posted on Nov 6, 2024 10:17 AM

Hi,

Had this too and found a simple fix….

1) Go to Settings and search for iCloud

2) Select iCloud Apple ID (at the top of the list)

3) Under ‘Apps using iCloud’ select Show All

4) Select Notes

5) Turn off ‘Sync this Phone’ and wait for a few seconds

6) Turn ‘Sync this Phone’ back on

This should kick the notes app back into life to use iCloud again.

Hope this works for you and helps a few others along the way 😊

View in context

268 replies

uno0526

Level 1

26 points

Nov 14, 2024 2:02 PM in response to waitinthefire

What worked for me was;

Delete the app and download it again.
Go to Settings - icloud - apps using icloud - Notes
Turn off Sync this Iphone (delete notes) and then turn on.

Hope this helps.

Nov 6, 2024 6:48 AM in response to waitinthefire

I had one Notes disappear and all of the others (multiple notes) were still there. None of these solutions seem to work for bringing back just that one Notes.

Deb1358

Level 1

18 points

Nov 7, 2024 5:19 AM in response to waitinthefire

Unfortunately the tips on here have not worked

Nov 7, 2024 10:04 AM in response to AdamsiThings

When i do this, it says that if i follow through all icloud notes will be deleted. Did this happen to anyone else?

Nov 8, 2024 3:26 PM in response to Honugirl808

Mine did not come back either. I am so ****** off at Apple

Nov 6, 2024 4:12 AM in response to CompactSwing

CompactSwing you’re actually a lifesaver. went to my notes app to put down a draft for a bug report on discord and found out all of my notes were gone; figured it was because of the icloud agreement. i had several medication logs, years of writing, notes for video game builds, and dream logs — all stuff i don’t want to lose. thank you. i seriously thought i lost all of it.

KT2HCB

Level 1

12 points

Nov 7, 2024 2:24 AM in response to waitinthefire

Sadly none of these options have worked for me . I will just have to hope that in time they will reappear . So much info in my notes because I didn’t envisage this ever happening . Bad update Apple .. disappointed .

Nov 7, 2024 12:25 PM in response to waitinthefire

The same happened to me. I tried the following but ran into trouble, anyone run into similar and figured it out?

1 turned phone on and off

2 Can't toggle the apps using iCloud to "Sync this phone" as its the only option (no iCloud option)

3 could not delete the notes app and reinstall because it says "it will delete everything" and I don't want to take a chance.

Help! I have almost 350 notes and I put way too much faith in the iCloud system.

Nov 7, 2024 4:09 PM in response to MomOfTrip3

Yes same problem here “October 25!” I’ve lost every note update from October 25th to today. These notes were only supposed to be “On My iPhone” … I have not been able to get anything past that date … ughhh! Nightmare waste of time! Is it irony that iCloud did this… 😠

Nov 9, 2024 5:11 AM in response to Lindseys06

This is exactly my issue as well, and I’m seeing everybody else saying they got theirs back but it’s not working for me! Have you figured it out? I tried to speak with customer support multiple times the past 3 days and they have been completely useless. And I have 0 “On My iPhone” notes. There are incredibly important documents on my notes, as I’m sure is the case for everybody, and this needs to be fixed immediately. There should be no reason that they have just disappeared into thin air.