Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18
Randomly worked. I double-tapped where it said “preparing” a few times, a percentage of completion at 15% popped up and quickly finished at 100%. I was then able to activate it after being stuck for over 24 hours.
Thanks it worked i guess. My language was already english UK. But i still selected it again. And then i got the option to turn apple intel on or off so i turned it off and then on. And i guess it was already installed, and was just a bug.
I was stuck on the downloading screen for days, and nothing seemed to work. I ended up changing the region and doing a settings reset, and that finally got the download to complete. The exact steps are mentioned here How to Fix Apple Intelligence Stuck in Downloading , in case anyone else is dealing with the same issue.
[Edited by Moderator]
I cycled power to my iPhone 16 Pro, and after rebooting the Apple Intelligence download completed in less than 5 minutes over WiFi.
For me I was. But I turned on airplane mode and turned it off and reconnected and instantly the “downloading” text below the Apple Intelligence button stopped saying it was downloading. Then it worked immediately after
I Fixed mine that was stuck on downloading by disabling mobile data and it instantly updated on my WiFi network.
playground arrived first and after a few minutes intelligence picture worked, enabled mobile data again after it updated.
I think it gets confused to which network to use. Hope this helps everyone.
Using 16pro max and recently updated 18.1 .
First it took hours to prepare the apple intelligence after waitlisting now I can somehow enable apple intelligence option but can’t use any features cause it stuck on downloading …
Yesterday was the official Public release of 18.2... and it destroyed my Apple Intelligence! . It's been stuck on downloading at 0% for 15 hours now even though I'm using the same WiFi I've always used for updates (including the Beta updates that worked perfectly fine) and I'm on a new iPhone 16 Pro. I've tried all the suggestions (including the ridiculous ones) here on this thread to no avail. Don't know what to do now... any help would be greatly appreciated.
[Edited by Moderator]
Ok, strangely, that did actually work for some reason when following your steps exactly. Strange that Apple Intelligence was initially U.S. only, and now for those of us in the U.S. who've switched from the Beta release to the official release, Apple Intelligence only works if we switch to U.K. Hope that doesn't mess up anything else such as my Media subscriptions here in the U.S., etc. But Apple engineers need to fix this ASAP if they are even aware of the issue...
This action has been successfully implemented. If you are located in the United States and have American settings enabled, please adhere to the instructions provided above.
The download process was initiated promptly and completed within approximately five minutes. However, it is worth noting that a minor technical glitch occurred in the settings section, specifically between the location, language, and Apple Intelligence options. O_o
Mystery Solved!!!!
To fix the problem go to settings>general>transfer or reset phone, tap reset, tap reset all settings, follow prompts, this will reset only settings, you will not lose your data or media, when phone restarts apple intelligence will now work. No help by apple, solved by myself, spread the word and stop everyone’s frustrations
How do you even turn off Apple Intelligence? I don't have the button to switch it off.
Besides that, I have tried every single thing described in this thread and none of them worked.
iPad Pro 12.9 (M1), iPadOS 18.3.2
[Edited by Moderator]
I Fixed mine that was stuck on downloading by disabling mobile data and it instantly updated on my WiFi network.
playground arrived first and after a few minutes intelligence picture worked, enabled mobile data again after it updated.
I think it gets confused to which network to use. Hope this helps everyone.
I Fixed mine that was stuck on downloading by disabling mobile data and it instantly updated on my WiFi network.
playground arrived first and after a few minutes intelligence picture worked, enabled mobile data again after it updated.
I think it gets confused to which network to use. Hope this helps everyone.
What device are you using? After updating your phone to iOS 18.1 and resetting all of your settings the option still doesn’t even appear for Apple Intelligence under Siri?
In my case, Apple is not “Intelligent” enough to allow it via data. Even image cleanup needs wifi
Fix Apple Intelligence Stuck Downloading
