Apple Intelligence stuck on "Preparing" status for more than 10 hours

I did make an update to iOS 18.1 last night, downloaded Apple Intelligence successfully but it still stuck on "Preparing" status for like 10 hrs. Is there anyone know how to fix and make it work? Im desparate....

[Edited by Moderator]

iPad Pro

Posted on Oct 28, 2024 8:08 PM

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Posted on Oct 30, 2024 8:56 PM

It was still stuck on my Mac for more than 24 hours, and I contacted Apple Support this morning. I was told that nothing was wrong and that "it needs to understand your daily routine and usual activities, it needs a little bit of time to have the data documented in order for the responses/features to be relevant to your daily activities so it should be ready by tomorrow most likely".

124 replies

Nov 8, 2024 12:10 PM in response to minhhuy_

I posted the other day and mine is still not working after over a week. I've been talking to Apple support on the phone and we tried deleting certain files. They looked at my Wi-Fi and now we're going to partition on an extra drive with a Time Machine, but I am not sure some people are able to do it. I changing language, but mine is not working. I have a M1 pro and I'm able to use Apple and intelligence.

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Apple Intelligence stuck on "Preparing" status for more than 10 hours

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