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Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.

The first set of features is now available, with many more rolling out in the coming months.

⏺ Overview

⏺ Compatible Devices

⏺ iOS 18

⏺ iPadOS 18

⏺ macOS Sequoia

Apple Intelligence stuck on "Preparing" status for more than 10 hours

I did make an update to iOS 18.1 last night, downloaded Apple Intelligence successfully but it still stuck on "Preparing" status for like 10 hrs. Is there anyone know how to fix and make it work? Im desparate....

[Edited by Moderator]

iPad Pro

Posted on Oct 28, 2024 8:08 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2024 5:55 AM

None of the remedies in this thread have worked for me. Still stuck preparing.

100 replies

Nov 16, 2024 6:43 AM in response to Jack Vancs

Jack Vancs wrote:

My M3 Max MacBook Pro has been stuck on Preparing... for weeks. Trying the solutions here hasn't worked for me yet, but I did notice that while choosing voices, some of them will download for me, like Premium Zoe, but none of the Siri voices will start downloading. They are all stuck at Zero KB, even though I am connected to a very fast WiFi network. I have a feeling that whatever is keeping the voices from downloading is holding up "Apple Intelligence."

Do you use a VPN on your Mac? If yes, turn it off and see if the download works.

Apple Intelligence stuck on "Preparing" status for more than 10 hours

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