Apple Intelligence stuck on "Preparing" status for more than 10 hours

I did make an update to iOS 18.1 last night, downloaded Apple Intelligence successfully but it still stuck on "Preparing" status for like 10 hrs. Is there anyone know how to fix and make it work? Im desparate....

[Edited by Moderator]

iPad Pro

Posted on Oct 28, 2024 08:08 PM

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Posted on Oct 30, 2024 05:55 AM

None of the remedies in this thread have worked for me. Still stuck preparing.

124 replies

Nov 23, 2024 07:32 AM in response to Stu Foothill

Stu's approach worked for me. I was stuck on "Preparing" for three days. I verified that Apple Intelligence was downloaded under General -> Storage -> MacOS.


I noticed that the Language field in my Apple Intelligence & Siri setting was blank. When I selected English (United States), I received the following: "Settings Error, Extension process Siri exited."


I verified settings under General -> Language & Region. I have United States listed for the Region and English (US) - Primary listed for Preferred Languages. I tried rebooting several times, to no avail.


After reading Stu's post, I switched Siri Language to Mandarin - Taiwan (received the error that AI is not yet available, but at least did not get the Siri exited error). I was then able to switch language to English (United States) without the Siri error and was immediately notified that Apple Intelligence was ready to go.

Nov 7, 2024 09:31 AM in response to minhhuy_

Apple M1: Here’s a sequence of steps that worked for me:


1. Change the language from English to a different language.

2. Listen to one of the voices.

3. If your Siri is disabled, enable Siri requests. If it’s enabled, toggle it off and back on.

4. Change the language back to English and select one of the other voices.

5. Apple Intelligence is now activated!


If this doesn’t work, I also deleted Siri and Dictation history before attempting the steps above. I’m not sure if that had any effect.


I signed up for the beta, but it never got activated. Perhaps we have that in common?


Oct 30, 2024 08:56 PM in response to Gary Henry

It was still stuck on my Mac for more than 24 hours, and I contacted Apple Support this morning. I was told that nothing was wrong and that "it needs to understand your daily routine and usual activities, it needs a little bit of time to have the data documented in order for the responses/features to be relevant to your daily activities so it should be ready by tomorrow most likely".

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Apple Intelligence stuck on "Preparing" status for more than 10 hours

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