TurboTax 2024 and Monterey 12.7.6 OS

I have a MacPro early 2015 and it will only update to Monterey 12.7.6.


TurboTax wrote me: "We’ll be updating our macOS system requirements for TurboTax Desktop products

for tax year 2024. For 2024 tax returns prepared with TurboTax Desktop

for Mac, macOS Ventura 13 or later will be required. At TurboTax, the security of our customers’ data is a top priority. Apple has announced they will no longer provide security updates or support for macOS Monterey 12 as of November 2024. As a result, our latest TurboTax Desktop products for Mac won't support macOS Monterey 12."


Is there anything that can be done or do I need to buy a new laptop to get Ventura 13 or later OS?


Thank you in advance for your time and attention to my inquiry.

Posted on Oct 23, 2024 4:34 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2024 9:33 PM

You have two choices if you need to use the desktop version of TurboTax:


(1) Get a newer Mac that can run the required MacOS version

(2) Use software other than TurboTax


OWC (and Apple) sell refurbished and used Macs that come with warranties and many are relatively new and run the newer or latest MacOS. But I would get a new Mac because they aren't that much more costly and I am suspicious of used Macs being resold, someone got rid of it for a reason. Also, if you get a used Mac you will be facing this same problem again sooner than with a new Mac.

52 replies

Dec 17, 2024 3:40 PM in response to slssf

IntuitApple does this on a regular basis. The last two MBPs I bought were because my old one couldn’t be upgraded to an OS that TurboTax for the year couldn’t be run on. One year, I simply used a friend’s newer Mac. But it is worth it so I don’t have to enter the previous year’s information into some new tax program manually.


The real scandal here isn’t about their upgrade issue, it’s the fact that Intuit have lobbied the government to keep the IRS from making its own tax prep software and manipulate the complaints by making a handicapped free version available. There’s a good article about this history of TurboTax in ProPublica that you can Google.


Feb 1, 2025 11:32 AM in response to Betto122

Please do not Blame APPLE for the dumb moves of the vendor of TurboTax. Apple does not decide this.


This is a simple bonehead move by TurboTax. Now Turbotax don't have to spend money debugging current software under older MacOS. However, owners of older MacOS computers are now heading for the exits, and choosing a new tax package.


There are PLENTY of software packages that are perfectly willing to run under MUCH older MacOS that the 'latest three'. The cost to those Vendors is that they have more regression-testing to do, and/or more support issues in older MacOS to solve.



Mar 30, 2025 7:42 AM in response to steve626

If you log into your Intuit account and navigate to the TT page, it slots you into their online program, it usually takes some investigation to find the proper page to download it. And when you get there, they highlight the online program with the Yearly Subscription thing and the "Professional help" AI add-on, you have to choose the correct one, or it slots you into the Online version. The online version is "Free" but I suspect Intuit gets something from the IRS for their troubles. I'd rather have the software on my mac, MY OLDER MAC, and keep things in one place. Now 2024 is on my laptop. (Nice lap top, got the M1 Max, 27 minutes later the M2 was shipping LOL, and I got an M2 Ultra Studio in my office, been eyeing an M4 or M3 Ultra studio to replace my Still working Find 27 inch i7 mac that I have at home, but have to read up more on the M4 vs M3 business.)


I found the proper download, installed and did my taxes. It should not be that difficult to find the correct download site. That is the point I made.


It's aggravating and that should not be the case. We now have to use Electronic Filing and it should not be a chore to figure it out. "page one, Intuit, PURCHASE AND DOWNLOAD DESKTOP COPY here."


So I recreated my steps for others to follow since Intuits website STINKS.


Use www.Google.Com or DuckDuckGo or whatever search you like to search "buy turbo tax 2024"


you will possibly get a link to https://turbotax.intuit.com/lp/ppc/3761/?srqs=null&cid=ppc_gg_b_stan_all_na_Brand-BrandTT-BrandTTDownload-Phrase_ty24-**2-sb7_723017294041_142950095679_kwd-321983944954&srid=Cj0KCQjw16O_BhDNARIsAC3i2GAVKycBGMWGQ50SADtbWGC_4Rh4zYEp63WrkNZ1VwHFz5QdUao-Zw0aAnpPEALw_wcB&targetid=kwd-321983944954&skw=turbotax%20download&adid=723017294041&ven=gg&gclsrc=aw.ds&gad_source=1&gbraid=0AAAAADkGAVlzF2iOj6AE-lzB5zWUALE99&gclid=Cj0KCQjw16O_BhDNARIsAC3i2GAVKycBGMWGQ50SADtbWGC_4Rh4zYEp63WrkNZ1VwHFz5QdUao-Zw0aAnpPEALw_wcB


Slide down to View Products, ignore the online stuff, vomit,


Click Shop Now (for say Deluxe edition)


next page CHOOSE WISELY, TurboTa Deluxe, Purchase.


Etc.


It should not require going to GOOGLE to find the proper page on Intuits Site.




Mike

Jan 30, 2025 7:33 PM in response to slssf

Well I was one of the dumb ones that logged down and purchased TurboTax without thinking, I have used it for so many years now and used it on my Apple. I didn’t read through every last bit of fine print, I agree they need to have a little flash or something come up that says make sure you’re operating system is Compatible, I have tried H&R Block and did not like it, I don’t like that the online services don’t save all your data, I am done with TurboTax now that really made me mad! Trying so hard to save money and end up wasting it on some thing that doesn’t even work and I’m not buying a new computer because my old one still works fine

Feb 7, 2025 10:05 PM in response to slssf

I just bought one from Sam's club and I did ask them prior to purchase it, I even asked for the CD and they said it doesn't come with it, I also asked them if it work with my MacOs and they said it should, guess what?! I'm going back tomorrow to return it. I think Turbotax will be loosing tons of money this year for this glitch .

My running system is Monterey 12.7.6 and it does not update to MacOs 13. If Apple is working with Turbo tax to make us buy new computers then I guess someone will be loosing money, and guess what, it ain't gonna be us !



Feb 8, 2025 1:13 PM in response to SamSako1

<<If Apple is working with Turbo tax to make us buy new computers >>


Apple does not engage in such practices. Apple does Not need planned obsolescence.


They use real Innovation to provide more new features that you might want. Most of the time, you can just add the new features and keep going.


THAT is the pressure -- from novel feature additions -- that drives the expansion of User requirements. At some point your old computer may not have the oomph to do the newly introduced stuff, and users desire for more is what keeps users refreshing their hardware.


In this case, this is a simple bonehead move by TurboTax that is keeping you from being able to continue -- Apple is not involved.

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TurboTax 2024 and Monterey 12.7.6 OS

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