TurboTax 2024 and Monterey 12.7.6 OS

Please do not Blame APPLE for the dumb moves of the vendor of TurboTax. Apple does not decide this.

This is a simple bonehead move by TurboTax. Now Turbotax don't have to spend money debugging current software under older MacOS. However, owners of older MacOS computers are now heading for the exits, and choosing a new tax package.

There are PLENTY of software packages that are perfectly willing to run under MUCH older MacOS that the 'latest three'. The cost to those Vendors is that they have more regression-testing to do, and/or more support issues in older MacOS to solve.

This is a longstanding tradition for TurboTax (only supporting the three newest versions of MacOS, the ones with security updates.)

TurboTax 2022: Big Sur or newer

TurboTax 2023: Monterey or newer

TurboTax 2024: Ventura or newer

Odds are next year TurboTax 2025 will require Sonoma or newer.

Zmach1 wrote:

Can I put it on a tablet? Or have to download it to a tablet. I purchased it also for a MAC laptop.

Although macOS and iPadOS share some underlying code and technology, they are different operating systems. You cannot run an application built for a Mac on an iPad.

It is possible to run some applications built for iPads on Apple Silicon Macs – if the app developer allows it. And there are cases where developers build both Mac and iPad versions of their programs.

Turbotax does appear to offer mobile apps, but I do not know how they compare in features to Turbotax desktop apps, or to the Web-based Turbotax service. I also don't know how Intuit's pricing works – whether purchase of their desktop app would get you access to the mobile app. Those are important details which you might want to check with the vendor.

Intuit – TurboTax – Mobile Apps

SamSako1 wrote:

My running system is Monterey 12.7.6 and it does not update to MacOs 13. If Apple is working with Turbo tax to make us buy new computers then I guess someone will be loosing money, and guess what, it ain't gonna be us !

So you think Apple is working in "conspiracy" with Intuit just to get you to buy a new computer? I don't think Apple or Intuit needs to worry about trying to get the very small number of users of such older systems to upgrade. Just look at the volume of posts in Apple Discussions under "Earlier Operating Systems" versus under Sequoia. Only a tiny fraction of users are on an OS that can't run today's TurboTax. You can believe what you want but that's an odd conspiratorial perspective that has no basis in fact or real data.

I understand that people like to run older Macs, they do tend to last a while. I have a 2010 MacBook Air, 2013 MacBook Air, and 2015 iMac (which I am using now) but none of those can be used for modern tax software. The same thing happens for Adobe and Microsoft Office software, but the way, and many other applications as well. My 2019 MacBook Pro is on Sequoia 15.3, it runs TurboTax, it is 6 years old, and it will likely be able to run TurboTax for another 3-4 years I expect, until it is ~ 10 years old! One need not replace computers all that often to be able to run modern software. Replacing computers every ten years is not such a burden. Or if it is, switch to some other tax software, I believe there are straightforward ways to import data from one tax software application into the other, using either the native files or a pdf output.

Putting 10 years in perspective ... if you set aside 50 cents ($0.50 US) each day, after 10 years you will be able to buy a very high end brand new Mac computer, state of the art. Every ten years. TurboTax would be no problem.

<<If Apple is working with Turbo tax to make us buy new computers >>

Apple does not engage in such practices. Apple does Not need planned obsolescence.

They use real Innovation to provide more new features that you might want. Most of the time, you can just add the new features and keep going.

THAT is the pressure -- from novel feature additions -- that drives the expansion of User requirements. At some point your old computer may not have the oomph to do the newly introduced stuff, and users desire for more is what keeps users refreshing their hardware.

In this case, this is a simple bonehead move by TurboTax that is keeping you from being able to continue -- Apple is not involved.

TurboTax isn't supported on macOS in Canada. Since I have a Mac mini (2018) running Monterey (12.7.4), I installed Boot Camp (installed Boot Camp using a temporary install of Sequoia 15.2).

Windows 10 Home N works like a charm with the latest version of TurboTax for Canadian taxpayers. I presume that a similar approach would work with the U.S. version. Also, you could try using the macOS activation key to install the Windows version (downloaded from the TurboTax site).

- Pie Lover

I've been using TurboTax for years, I used to purchase it through third parties (Amazon, Best Buy ...) now I simply purchase the download version of the desktop program for the Mac directly from Intuit. I have never had to "search" or go through all those steps you describe, I can't imagine how you got into that complexity. For me I go directly to their main web page and click on the version I want (Home and Small Business) and purchase download version. I get an email and click the provided link to download. Took me less than 30 seconds overall. No Duck Duck Go, no choosing wisely, no searching ... it was like buying anything elsewhere on any other commercial web site. Sorry you had all those difficulties, but I have to wonder why ... If you don't like Intuit's web site layout, feel free to complain to Intuit (or buy some other product, vote with your wallet) but this is an Apple Discussion for the MacOS and I feel that all your venting about Intuit's web site is probably off topic and not even relevant to this forum.

I just request a refund. Hopefully I'll get it. May you should try. I followed the link on my Intuit Account.

When Apple stops sending security updates turbo tax stops supporting…. Do you see the correlation here. Turbo Tax is all about security of your information and their systems… when OS stops sending security updates that is TT’s nod to clear away.

SMALL NUMBER OF OLDER MACS? Seriously ?

There are MILLIONS of older macs still being used. Quality lasts.

But we are not talking about "Older macs" we are talking about four or five your old macs or even newer. I had to upgrade the OS on my macBook pro, just bought it last year, to Sequoia to do my taxes because of this BS and I will have to 'discover' what other software gets messed up by this change.

Nothing to do with a conspiracy, it is a Fact that they take the easy path and just drop support for products YOU PAID GOOD MONEY FOR.

Then the BS that you cannot install the latest OS on an older mac, got around that before, I'll figure it out again.

Mike

upgrade your os and just see what other software no longer works. We are users in the community, not paid software developers, when I find that Citrix does not work after upgrading to Sequoia I am sure if I complain about it on the Apple Community I will be ostracized. Will Photoshop still work? um......

Mike

AAndresen1980 wrote:

"When Apple stops sending security updates turbo tax stops supporting…. Do you see the correlation here."

... and ...

"On the contrary. Apple decided to stop supporting their OS… thus forcing TurboTax to make this call for security purposes."

No one, including Apple, forced Intuit to make that call.

Intuit could just as well have continued to support TT on older versions of macOS. There are plenty of apps that are still supported & running securely on older versions of macOS. Intuit just made the choice to limit TT to the "current three" macOS releases I suspect mostly out of cost (support cost) considerations.

Aronis wrote:

But we are not talking about "Older macs" we are talking about four or five your old macs or even newer. I had to upgrade the OS on my macBook pro, just bought it last year, to Sequoia to do my taxes because of this BS and I will have to 'discover' what other software gets messed up by this change.

A 2020 iMac can run Sequoia. That's a 5-year old Mac. A 2015 iMac can run up through Monterey, too old for the latest TurboTax. That's a 10-year old Mac.

I think MartinR is correct, Intuit may have discontinued support for MacOS as old as Monterey and "made the choice to limit TT to the 'current three' macOS releases ... out of cost (support cost) considerations."

Intuit has the right to make decisions that favor its business, and users have the right to be annoyed and look for and use other software that runs on older computers under old systems.

Also, you don't need to upgrade to Sequoia to run the latest TurboTax. You can run one of the most recent THREE MacOS, it does not have to be Sequoia. It can be MacOS Ventura 13, MacOS Sonoma 14, or MacOS Sequoia 15. And if your Mac can upgrade to MacOS 13, 14 or 15 but you don't want to because you want to keep running older software, you can easily create an external bootable drive with, say MacOS 13, 14 or 15 and use it just to do your taxes, and use your existing internal drive as is for everything else you do.

what ever happened to going to Intuit, buying the program, downloading it and just using it. What am I missing, I have spent an hour trying to figure this out. After upgrading my OS so I can 'use the program' I still can't get past the "Enter your License Code" but offers no way to buy a license code.