TurboTax 2024 and Monterey 12.7.6 OS

I have a MacPro early 2015 and it will only update to Monterey 12.7.6.


TurboTax wrote me: "We’ll be updating our macOS system requirements for TurboTax Desktop products

for tax year 2024. For 2024 tax returns prepared with TurboTax Desktop

for Mac, macOS Ventura 13 or later will be required. At TurboTax, the security of our customers’ data is a top priority. Apple has announced they will no longer provide security updates or support for macOS Monterey 12 as of November 2024. As a result, our latest TurboTax Desktop products for Mac won't support macOS Monterey 12."


Is there anything that can be done or do I need to buy a new laptop to get Ventura 13 or later OS?


Thank you in advance for your time and attention to my inquiry.

Posted on Oct 23, 2024 4:34 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2024 9:33 PM

You have two choices if you need to use the desktop version of TurboTax:


(1) Get a newer Mac that can run the required MacOS version

(2) Use software other than TurboTax


OWC (and Apple) sell refurbished and used Macs that come with warranties and many are relatively new and run the newer or latest MacOS. But I would get a new Mac because they aren't that much more costly and I am suspicious of used Macs being resold, someone got rid of it for a reason. Also, if you get a used Mac you will be facing this same problem again sooner than with a new Mac.

52 replies

Mar 10, 2025 5:18 PM in response to Zmach1

Zmach1 wrote:

Can I put it on a tablet? Or have to download it to a tablet. I purchased it also for a MAC laptop.


Although macOS and iPadOS share some underlying code and technology, they are different operating systems. You cannot run an application built for a Mac on an iPad.


It is possible to run some applications built for iPads on Apple Silicon Macs – if the app developer allows it. And there are cases where developers build both Mac and iPad versions of their programs.


Turbotax does appear to offer mobile apps, but I do not know how they compare in features to Turbotax desktop apps, or to the Web-based Turbotax service. I also don't know how Intuit's pricing works – whether purchase of their desktop app would get you access to the mobile app. Those are important details which you might want to check with the vendor.


Intuit – TurboTax – Mobile Apps

Mar 29, 2025 7:42 AM in response to steve626

SMALL NUMBER OF OLDER MACS? Seriously ?


There are MILLIONS of older macs still being used. Quality lasts.


But we are not talking about "Older macs" we are talking about four or five your old macs or even newer. I had to upgrade the OS on my macBook pro, just bought it last year, to Sequoia to do my taxes because of this BS and I will have to 'discover' what other software gets messed up by this change.


Nothing to do with a conspiracy, it is a Fact that they take the easy path and just drop support for products YOU PAID GOOD MONEY FOR.


Then the BS that you cannot install the latest OS on an older mac, got around that before, I'll figure it out again.


Mike

Mar 29, 2025 9:20 PM in response to Aronis

Aronis wrote:

what ever happened to going to Intuit, buying the program, downloading it and just using it. What am I missing, I have spent an hour trying to figure this out. After upgrading my OS so I can 'use the program' I still can't get past the "Enter your License Code" but offers no way to buy a license code.

When I purchased TurboTax, I received an email that included the license code. It is also listed on your Intuit account info when you log in to your Intuit account.


Below is an excerpt from the email I received upon purchase:


Important information


Download

Your download is now available. Click the Sign in button to sign in to your Intuit Account. Your download will be listed in the “Downloads” tab. If you ordered a CD, your CD will be shipped in the next 10-14 business days.

License Code

Your license code is included in the Order information section below. Your license code is also included in the “Downloads” tab in your Intuit Account. It can be used to download your software now, or to install your CD later, if you ordered a CD.


If this does not work for you, I suggest you contact Intuit for that, it's not a MacOS issue.

Mar 30, 2025 9:43 AM in response to Aronis

I've been using TurboTax for years, I used to purchase it through third parties (Amazon, Best Buy ...) now I simply purchase the download version of the desktop program for the Mac directly from Intuit. I have never had to "search" or go through all those steps you describe, I can't imagine how you got into that complexity. For me I go directly to their main web page and click on the version I want (Home and Small Business) and purchase download version. I get an email and click the provided link to download. Took me less than 30 seconds overall. No Duck Duck Go, no choosing wisely, no searching ... it was like buying anything elsewhere on any other commercial web site. Sorry you had all those difficulties, but I have to wonder why ... If you don't like Intuit's web site layout, feel free to complain to Intuit (or buy some other product, vote with your wallet) but this is an Apple Discussion for the MacOS and I feel that all your venting about Intuit's web site is probably off topic and not even relevant to this forum.

Mar 31, 2025 7:31 AM in response to Aronis

Aronis wrote:

EFiling mandatory in NY state or $50 PER FORM penalty and…

federal law. , “…significantly expanding mandatory electronic filing of tax and information returns that require almost all returns” as of Jan 2024.

got it??

Your post is misleading because you left out relevant information.


You left out the next part of the federal e-filing mandate:


"Under the new rules, filers of 10 or more returns of any type of for a calendar year generally will need to file electronically with the IRS. Previously, electronic filing was required if the filing was more than 250 returns of the same type for a calendar year."


So most filers do not need to file electronic federal returns.


As for New York, TurboTax did not make that New York e-file rule, New York did.


Also, New York State law prohibits a separate charge for e-filing the NY return:


https://www.tax.ny.gov/pit/efile/efile_mandate_for_individuals.htm


"The cost of tax preparation software always includes the e-filing service; New York State law prohibits additional charges."



Apr 1, 2025 6:17 AM in response to slssf

Updated to use TT, and now My Lap top cannot print to my desk top WITH DIRECT WIRE USBC Connecting them, not network, "Hold for Authentication......." now I can spend the day figuring this out.


That is why I don't UPGRADE unless Absolutely necessary. Now I can try to up grade my desktop studio but on my work network that will take THREE Days to download the newest OS.


You guy who love to spend your day upgrading your systems can have fun with this. I don't appreciate it. I use my computers for WORK, not for messing around.


Addendum: I sent it to my "desktop" as PDF, shows up on "desktop" on my studio, print. At least that still works. I can write to my other computers desktop via Cloud Drive, but I cannot print to a printer with a HARD WIRE USB C cable connecting the two computers. My work around. great update.



Mike

Apr 1, 2025 6:20 AM in response to Aronis

USB-C cable is a really good peripheral interface cable. But the Mac does has never considered it a Network connection.


If you can get each of those computers on the internet at the same time without re-cabling, you already have a data highway you could use for Print Data. Just designate that Printer a "shared Printer", and macOS will print to it from any computer on your connected network.


you may have to be certain IPv6 is set to Link-local Only, NOT OFF, for Discovery to work.

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TurboTax 2024 and Monterey 12.7.6 OS

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