TurboTax 2024 and Monterey 12.7.6 OS

I have a MacPro early 2015 and it will only update to Monterey 12.7.6.


TurboTax wrote me: "We’ll be updating our macOS system requirements for TurboTax Desktop products

for tax year 2024. For 2024 tax returns prepared with TurboTax Desktop

for Mac, macOS Ventura 13 or later will be required. At TurboTax, the security of our customers’ data is a top priority. Apple has announced they will no longer provide security updates or support for macOS Monterey 12 as of November 2024. As a result, our latest TurboTax Desktop products for Mac won't support macOS Monterey 12."


Is there anything that can be done or do I need to buy a new laptop to get Ventura 13 or later OS?


Thank you in advance for your time and attention to my inquiry.

Posted on Oct 23, 2024 04:34 PM

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Posted on Jan 19, 2025 03:25 PM

I just made this same mistake. I downloaded the turbotax software to my MacBook air w/ monterey then the software wouldn't run. Now I have $70 software I can't use. What did you end up doing?

52 replies

Mar 29, 2025 09:20 PM in response to Aronis

Aronis wrote:

what ever happened to going to Intuit, buying the program, downloading it and just using it. What am I missing, I have spent an hour trying to figure this out. After upgrading my OS so I can 'use the program' I still can't get past the "Enter your License Code" but offers no way to buy a license code.

When I purchased TurboTax, I received an email that included the license code. It is also listed on your Intuit account info when you log in to your Intuit account.


Below is an excerpt from the email I received upon purchase:


Important information


Download

Your download is now available. Click the Sign in button to sign in to your Intuit Account. Your download will be listed in the “Downloads” tab. If you ordered a CD, your CD will be shipped in the next 10-14 business days.

License Code

Your license code is included in the Order information section below. Your license code is also included in the “Downloads” tab in your Intuit Account. It can be used to download your software now, or to install your CD later, if you ordered a CD.


If this does not work for you, I suggest you contact Intuit for that, it's not a MacOS issue.

Mar 30, 2025 07:42 AM in response to steve626

If you log into your Intuit account and navigate to the TT page, it slots you into their online program, it usually takes some investigation to find the proper page to download it. And when you get there, they highlight the online program with the Yearly Subscription thing and the "Professional help" AI add-on, you have to choose the correct one, or it slots you into the Online version. The online version is "Free" but I suspect Intuit gets something from the IRS for their troubles. I'd rather have the software on my mac, MY OLDER MAC, and keep things in one place. Now 2024 is on my laptop. (Nice lap top, got the M1 Max, 27 minutes later the M2 was shipping LOL, and I got an M2 Ultra Studio in my office, been eyeing an M4 or M3 Ultra studio to replace my Still working Find 27 inch i7 mac that I have at home, but have to read up more on the M4 vs M3 business.)


I found the proper download, installed and did my taxes. It should not be that difficult to find the correct download site. That is the point I made.


It's aggravating and that should not be the case. We now have to use Electronic Filing and it should not be a chore to figure it out. "page one, Intuit, PURCHASE AND DOWNLOAD DESKTOP COPY here."


So I recreated my steps for others to follow since Intuits website STINKS.


Use www.Google.Com or DuckDuckGo or whatever search you like to search "buy turbo tax 2024"


you will possibly get a link to https://turbotax.intuit.com/lp/ppc/3761/?srqs=null&cid=ppc_gg_b_stan_all_na_Brand-BrandTT-BrandTTDownload-Phrase_ty24-bu2-sb7_723017294041_142950095679_kwd-321983944954&srid=Cj0KCQjw16O_BhDNARIsAC3i2GAVKycBGMWGQ50SADtbWGC_4Rh4zYEp63WrkNZ1VwHFz5QdUao-Zw0aAnpPEALw_wcB&targetid=kwd-321983944954&skw=turbotax%20download&adid=723017294041&ven=gg&gclsrc=aw.ds&gad_source=1&gbraid=0AAAAADkGAVlzF2iOj6AE-lzB5zWUALE99&gclid=Cj0KCQjw16O_BhDNARIsAC3i2GAVKycBGMWGQ50SADtbWGC_4Rh4zYEp63WrkNZ1VwHFz5QdUao-Zw0aAnpPEALw_wcB


Slide down to View Products, ignore the online stuff, vomit,


Click Shop Now (for say Deluxe edition)


next page CHOOSE WISELY, TurboTa Deluxe, Purchase.


Etc.


It should not require going to GOOGLE to find the proper page on Intuits Site.




Mike

Mar 31, 2025 07:31 AM in response to Aronis

Aronis wrote:

EFiling mandatory in NY state or $50 PER FORM penalty and…

federal law. , “…significantly expanding mandatory electronic filing of tax and information returns that require almost all returns” as of Jan 2024.

got it??

Your post is misleading because you left out relevant information.


You left out the next part of the federal e-filing mandate:


"Under the new rules, filers of 10 or more returns of any type of for a calendar year generally will need to file electronically with the IRS. Previously, electronic filing was required if the filing was more than 250 returns of the same type for a calendar year."


So most filers do not need to file electronic federal returns.


As for New York, TurboTax did not make that New York e-file rule, New York did.


Also, New York State law prohibits a separate charge for e-filing the NY return:


https://www.tax.ny.gov/pit/efile/efile_mandate_for_individuals.htm


"The cost of tax preparation software always includes the e-filing service; New York State law prohibits additional charges."



Mar 31, 2025 07:46 AM in response to slssf

in 25 states, you don't need TurboTax or ANY third-party software to file electronically with the IRS:


Direct File is now open and available in 25 participating states.

Prepare and file your federal taxes online directly with the IRS.

It’s always free, easy to use, accurate and secure.


https://www.irs.gov/filing/irs-direct-file-for-free


Answer a few questions to find out if Direct File is the right option for your 2024 taxes.


Apr 1, 2025 06:17 AM in response to slssf

Updated to use TT, and now My Lap top cannot print to my desk top WITH DIRECT WIRE USBC Connecting them, not network, "Hold for Authentication......." now I can spend the day figuring this out.


That is why I don't UPGRADE unless Absolutely necessary. Now I can try to up grade my desktop studio but on my work network that will take THREE Days to download the newest OS.


You guy who love to spend your day upgrading your systems can have fun with this. I don't appreciate it. I use my computers for WORK, not for messing around.


Addendum: I sent it to my "desktop" as PDF, shows up on "desktop" on my studio, print. At least that still works. I can write to my other computers desktop via Cloud Drive, but I cannot print to a printer with a HARD WIRE USB C cable connecting the two computers. My work around. great update.



Mike

Apr 1, 2025 06:20 AM in response to Aronis

USB-C cable is a really good peripheral interface cable. But the Mac does has never considered it a Network connection.


If you can get each of those computers on the internet at the same time without re-cabling, you already have a data highway you could use for Print Data. Just designate that Printer a "shared Printer", and macOS will print to it from any computer on your connected network.


you may have to be certain IPv6 is set to Link-local Only, NOT OFF, for Discovery to work.

Apr 12, 2025 05:19 PM in response to art_smells

art_smells wrote:

7.5 years not 10. MacBook Air 2017 purchased 10/2017 will not run OS 13.

You're sort of off topic. The original poster has a 2015 MacBook Pro so we were discussing that.


If you are using a Mac that can't even run OS 13, you might want to investigate options for a more modern computer, especially if you want or need to run the latest version of tax software, Adobe suites, Microsoft software, etc. Apple considers a Mac more than 7 years old to be "obsolete." So 7.5 years is "obsolete."


I still have MacBook Airs 2013 and 2010 that are running fine as is my iMac 2015, but they aren't that useful anymore.

Dec 17, 2024 03:40 PM in response to slssf

IntuitApple does this on a regular basis. The last two MBPs I bought were because my old one couldn’t be upgraded to an OS that TurboTax for the year couldn’t be run on. One year, I simply used a friend’s newer Mac. But it is worth it so I don’t have to enter the previous year’s information into some new tax program manually.


The real scandal here isn’t about their upgrade issue, it’s the fact that Intuit have lobbied the government to keep the IRS from making its own tax prep software and manipulate the complaints by making a handicapped free version available. There’s a good article about this history of TurboTax in ProPublica that you can Google.


Jan 30, 2025 07:33 PM in response to slssf

Well I was one of the dumb ones that logged down and purchased TurboTax without thinking, I have used it for so many years now and used it on my Apple. I didn’t read through every last bit of fine print, I agree they need to have a little flash or something come up that says make sure you’re operating system is Compatible, I have tried H&R Block and did not like it, I don’t like that the online services don’t save all your data, I am done with TurboTax now that really made me mad! Trying so hard to save money and end up wasting it on some thing that doesn’t even work and I’m not buying a new computer because my old one still works fine

Feb 7, 2025 10:05 PM in response to slssf

I just bought one from Sam's club and I did ask them prior to purchase it, I even asked for the CD and they said it doesn't come with it, I also asked them if it work with my MacOs and they said it should, guess what?! I'm going back tomorrow to return it. I think Turbotax will be loosing tons of money this year for this glitch .

My running system is Monterey 12.7.6 and it does not update to MacOs 13. If Apple is working with Turbo tax to make us buy new computers then I guess someone will be loosing money, and guess what, it ain't gonna be us !



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