Apple watch keeps asking for passcode

After getting my Apple Watch 10, the watch will ask for passcode several times a day. I’ve never had that problem with all my other watches…

I wear and use the watch the same way I always do.

Apple Watch Series 10, watchOS 11

Posted on Oct 14, 2024 08:58 AM

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Posted on Dec 10, 2024 06:20 AM

Had the same issue when my apple watch updated to 11.1, as have a number of my co-workers. The issue is that the apple watch is paired with an iOS device that requires a complex password (special character or letter) and the watch does not support that. You get stuck in a perpetual "enter new password" loop, and there is nothing you can do. Hopefully Apple comes out with a fix for a complex password and not just a numeric one.

45 replies

Jul 2, 2025 12:10 AM in response to BorreBoy

Changed wrists multiple times with multiple bands, issues still not resolved and Apple Care + is just another scam to boost their profits. They advertise constantly with how great it is. Well, whether you use apple support online, over the phone, or in the box store. They will tell you exactly what they are programmed to say and keep you bouncing around until your plan runs out. I just had an online chat with apple support and they told me to take it to store for tech to see it. Even after I had told them multiple times I already took it into the store and they obviously didn’t fix it. But to have the nerve to try and tell me 4 different ways and expect me to forget I already did that fiasco. But they did offer to help me schedule another appointment at the same store I already went to. Appointments or not, if you’re there for support and not looking for the sales team. You will sit there and watch 5 associates standing with their iPads greeting customers, just to take their name and have them sit. I’m having trouble understanding why management would have more greeters than support techs. Especially when there are very few places you’re aloud to get in person customer support. I always was anti apple until I started using it for work and as I started getting more devices. I loved how they synced up and worked seamlessly. Ever since I upgraded all my devices, accounts, support. It’s been nothing but issues. Seriously thinking of switching back to Samsung, even though all my devices are the latest versions. Big time apple failure in customer support. I do hope they give that chat support tech a raise for not breaking and delaying their responsibility. New AuDHD diagnosed so I might have ranted a bit sorry but I’m sick of doing all this leg work. I paid for the upgrades and now I have to go through concrete to use it hahaha

Jul 25, 2025 04:02 PM in response to iBerno

I never had any issue with the passcode until I got my second Apple Watch Ultra. I replaced it with the Ultra 2 because of this issue. It doesn't always continually ask for the code, but when it does, it seems to disconnect almost as soon as I enter the code. The spot where I wear my watch has basically a squiggly line tattoo on it so I can't see how that would affect the watch. So far, the only thing I've been able to figure out, is how tough the watch actually is. I've slammed it into a steel I-beam, thrown it from the second floor, and stabbed it with a screwdriver, and you couldn't even tell. I really wish Apple would have a real tech support instead of us having to fix these issues ourselves.

Jul 25, 2025 04:35 PM in response to BorreBoy

Been dealing with this for a while now and been doing a crazy amount of leg work, just to get my watch fixed. I finally got the store to take it for service. Unfortunately the Apple Care Plus doesn’t actually work as advertised and after a combined 12 hours of my own time. I am sitting here without my device for at least 4-5 days, which is the reason for upgrading to Apple Care Plus. Long story short, you are better off destroying it and getting it replaced sooner. (Per Apple’s support team members) Guess I’m just too honest for that.hahaha

Aug 31, 2025 02:52 AM in response to BorreBoy

Yes I’ve been testing this and am seeing a similar issue with my Series 10.


From my testing, 99% of the time it’s right after I’ve taken the watch off the charging cable and placed it back on my wrist.

I enter my PIN which unlocks the watch, rotate my wrist back to a resting position and when I rotate it back to look at the watch face it’s locked again. This will happen over and over, sometimes up to 10 times and then all of a sudden it’s happy and works fine.


It remains connected all night long and into the next day, until I come to charge it again and then I hit the “PIN loop”


Watch is on my left wrist which does have a tattoo under it, but as I’ve stated it works fine unless I’ve just removed it from charging.

Apple watch keeps asking for passcode

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