My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.
iPhone 16 Pro
Hi. I had the same experience today. Was very Hassled as the iPhone 16 pro 1 TB is a usd 2000 phone.
Went to the Apple store and the technician fixed it in 30 seconds. Seems the iPhone 16 has a different hard reboot process.
Sharing the same below for all
Hard reboot is first press the volume up button on the left side once only, then press the volume down button below it once only and then keep holding the power button till the apple logo shows up.
Best wishes to all and hope you never have to use it but if you do keep this thread.
Same here. The only thing tech support told me is to reduce the battery charging to 80% and therefore not able to use optimized battery charging. Also to only use the supplied USB-C cable NOT the Apple MagSafe I have used for years and try that….either way it’s not good! As you say these are expensive phones.
Any procedure to follow to overcome this bootloop or iPhone 16 turning on issue? Seems to be that the recovery mode download also doesn't complete.
@Apple any help please, not able to use the Iphone 16 pro.
Iphone 16 pro max here. So my phone doesn't charge with the Usb-C. It only charges wirelessly. As soon as I plug in the Usb C cable it starts to connect and disconnect again and again. I did not have the wireless charger with me at the time so my battery drained and the phone powered off. Now I just cant get it to turn back on! Its super frustrating. It has been charging wirelessly for the past 3 hours. I have tried the volume buttons thing hundreds of times. Not a beep. Disappointing.
looks like you have the opposite problem to me. Mine charges on both but if I use the wireless I have to do the vol up/down reset…and at that very slow to start. Also can’t charge to 100% or I also need to do reset start. Hopefully Apple is reading these posts and working on a fix….seems like a spreading problem!
Hey there, I have a same issue like yours wanna try to ask Apple Support it seems to be they are telling me to force to turn on the iPhone. I was wondering, would that be the common problem on the new iPhone? I might just go to Apple Store and check. or I got a lemon.?
I'm on the iPhone 16 pro max, and it's out right now. I am using my MacBook to write this message lol. It's currently on a black screen I tried pressing all the buttons and nothing is working. I am just leaving it plugged in for right now, hoping Apple will fix this issue because I got a pretty packed day and I need my phone... sigh apple what are you guys doing?!
[Edited by Moderator]
Was apple aware of this being an issue and is there supposed to be some kind of software fix? It only seems to happen to some phones and in my case, it is my wife's 16Pro. My 16 Pro received the same day has not had the issue.
I posted a message on the issues discussed here. I also tried to recussitate the 16 pro max applying the wireless DFU-procedure by putting my (working) iPhone 16 next the (not working) iPhone 16 pro max. Helas, that did not work either.
Expanding problem that Apple is trying to avoid acting on…since it is random it seems more and more like hardware related. Possibly batteries that are defective?? Looks like I better get apple+ coverage … never thought I would need it but this is not a good situation!
I own an iPhone 16 Pro running 18.0.1 and have the same problem everyone mentions here. Every night, when going to bed, I plug my phone in and turn it off. The phone not turning on has happened twice, so it's inconsistent when it doesn't want to turn on. The up, down, and on always seem to work. It turns on with 100% battery, meaning it successfully charged overnight. Doing a reset to turn on a brand-new phone implies something is wrong. I don't know if it is hardware or software. Hopefully, Apple acknowledge and address the issue soon.
As the one who started this thread, I am wondering if those who are having the problem set up their iPhone 16's using the cloud versus the side by side method. I am not having the issue that my wife is having and she used the cloud backup to set up her phone, while I did the side by side. There is an article about other issues with the new phones that may be related to the cloud setup, though the phones not starting was not one of those mentioned.
https://www.macrumors.com/2024/10/18/iphone-16-pro-restart-bug/
Charged new iPhone 16 Pro Max overnight and now I’m unable to turn it on! Been trying for nearly an hour - appalling, I hope this gets sorted ASAP. I can see many other users experiencing difficulties, surely this should not happen with new equipment!
Currently dealing with the same issue. I woke up and my phone will not turn on. I've tried several things. The logo will pop up, then disappear and will just keep doing that. I've tried plugging it in and that also does not work. Just bought this phone brand new last week. I've got a busy day and no phone. writing this from my MacBook. smh.
This happened to my iPhone 16 pro today, still not on. The apple logo comes up and then goes right back to off. I have had this phone a week, this is ridiculous. A force restart is not working either, I did have it charging over night as well and tried charging it again but still nothing. Apple…you need to get it together!
"They said the battery was completely swelled up and melting the hardware! "
This makes perfect sense! Apple does not have a charger included with the new phone. Users are using whatever
USB-C chargers they can find. The phone can get overcharged as a result.
Lowering the charging limit to 80% or 90% should avoid over charging issue. If the phone is turned off, it cannot enforce that limit and it will go to 100%.
iPhone 16 Pro not turning on
