iPhone 16 Pro not turning on

I just got a new iphone 16 pro and it wont turn on - I've tried all tricks recommended online, including charging the phone, pushing the volume buttons one by one and then holding the lock button but none of it works. Can someone please help or/and advise on what I should do because I am travelling in South America and I am completely helpless without my phone, I can't even access my bank account!!

Where did you buy your iPhone? So, you bought the device and immediately left on a major trip without checking your equipment?

How are you charging the iPHone?n iPhones don’t come with chargers but they do come with charging cables. what are you using for a charger? How reliable is your powered source? I’ve traveled in less developed parts of the world and the country turns off the power grid at night. How are you charging your iphone?

In our experience just keep trying. Up, down volume and then hold the power button a really long time. Ours took longer than 30 seconds. We have 2 iPhones 16 and both have done this numerous times u til we took the advice not to turn it off. We use focus, do not disturb with the calls we want to come through in emergency.

just keep trying the above method. It made zero difference for us to power it on while plugged in and it’s not the charger as some have suggested. It’s the PHONE and we are waiting for a permanent fix. Good luck. One day mine took 3 hrs of intermittently trying to get it on. Then don’t turn it off at night while charging or it’s, here we go again!

Have you talked to Apple Support team via chat, phone call, in person at Apple Retail Store, social media? If you don’t give them the opportunity to inspect and diagnose the iPhone, don’t expect a warranty claim to get to far.

Same story with my new iPhone 16. It has to be a flaw by Apple and IMHO, they should give us all some sort of credit so that we can turn these in earlier than we ordinarily would. This is beyond exasperating

I would not turn off my phone when charging now, since my iPhone 16+ was updated to iOS 18.2 when it first happened. And I did charge it before while the phone was turned off a few times no issue, and then the issue happened in December. I would also worry about updating the phone while on a full charge - since it likely will shut off the power during the update process.

I Phone16 turn on problems.Just to record that my wife (too) came to me with a problem turning on her phone. I found the above post very helpful. I managed to get it to turn on after pushing the vol up then vol down then the power button in quick succession. Holding the power button down for at least 10 seconds.

After 3 attempts the “apple” appeared on the screen. Voila!

I just bought the 16 max pro less than 3 weeks ago and I turned it on, and they got it working.

Then again, I turned it on again, same problem.

Twice, in less than 3 weeks!

Any advice?

Lesli

The method you used which worked IS a Forced Restart. I'm curious why you choose to power the phone off while charging? I realize it shouldn't have an issue turning back on in the morning, but there really is no reason to power the phone off while charging. In fact, it SHOULD remain on, connected to Wifi, so your phone will backup to iCloud at night. It's best practice to charge it at night, powered on, every night with Optimized Battery Charging enabled (Settings > Battery > battery Health > Optimized Battery Charging).

As I stated in the post: I read through the thread and used the process that had been described in the thread, which didn't work for me and clearly was not working for many others who have posted to this thread. I found a better description of the forced restart process and shared it for the benefit of others who might come across this thread while searching for a solution to the problem.

I decided to turn the phone off last night because I turned it off. It has a rather large, prominent button whose purpose is to allow the operator to turn it on and off, and the device is designed to be turned on and off. It is not designed, nor intended, to be left on all the time.

Frankly, whether or not one SHOULD keep it on for the purpose of it backing up at night is wholly irrelevant to the problem being discussed in this thread. It is an electronic device and should be fully capable of being turned on and off without an issue.

Let’s see what apps are using your battery so much in just 30 minutes. Please post your battery capacity usage for last 24 hours. Here’s mine,

My new iPhone 16 won’t turn on. It was charged overnight. Help

This happened to me twice. Why can’t apple fix it. Very frustrating and a waste of money.

My 16 Pro died also. I guess we should have read the fine print that says the new phones are only good for 3 weeks. Yikes!