Level 1

50 points

HomePod not responding after updating to OS 17.4

After installing os 17.4 one of my HomePods is not responding. Home app shows it not responding and it’s not showing anything on its display.

I ungrouped the HomePods and deleted the faulty one from Home app. Also updated iPhone and Apple TV and tried to manually restore it by unplugging it for a minute then plugging it back and touching its display after ten seconds and nothing happens. It is totally dead, does someone has the same issue?

[Re-Titled by Moderator]

HomePod, 17

Posted on Mar 10, 2024 4:50 PM

Top-ranking reply

Mpainesyd

Level 1

101 points

Posted on Mar 16, 2024 7:55 PM

My stereo pair of OG Homepods became unresponsive after the 17.4 update. I went through the full reset process described by Apple. One reset via the Home app on my iPad. The other did not and I needed to go through the manual process:

Reset HomePod - Apple Support

Both are now working as default output for my Apple TV.

BTW - I suspect that being linked to the Apple TV is this way was a factor in them becoming unresponsive - other OG Homepods updated without issues. I recommend that users remove Homepods as default audio output of an Apple TV before updating them.

View in context

Similar questions

43 replies

Vancouver22

Level 8

37,490 points

Mar 14, 2024 11:42 PM in response to gamer82

Plugged into Mac? Are you saying a mini was bricked by the update? Only a mini can physically plug into a Mac.

ergomo

Level 1

6 points

Mar 16, 2024 5:14 PM in response to Makerdog

My first Feb HomePods aso can’t be used after 17.4 update

May 17, 2024 7:22 PM in response to bitTorres

I am there as well. This is a recall and replacement in my opinion. Even if I just wanted to airplay my phone and use it as a speaker I can’t.

Very disappointed

Jun 28, 2024 8:36 PM in response to bitTorres

I have a stereo pair of OG large HomePods - and one of them has also died directly after trying to update to 17.4. No reset methods work, zero signs of life at all.

Rubbish.

Jun 28, 2024 10:25 PM in response to Mpainesyd

I appreciate the reply! I’ll try that, thank you.

Jun 28, 2024 10:26 PM in response to icekoldsoul

I loved the HK soundsticks until I upgraded to OG HomePods for the TV. Love the HomePods but there is no safe way of using them now as the updates break them and can't be turned off :(

Jun 28, 2024 10:51 PM in response to Midnitemoo

This is interesting. Sadly I didn't notice when updating and in the settings for each one it doesn't say. Curious to know if others saw this too.

Jun 29, 2024 4:04 AM in response to implicatio

I don’t think forced is correct here. It’s a place that Siri lives in… connected to the internet and plays audio…. Probably does need updating due to computer viruses and poor programming language.

Aug 2, 2024 4:30 PM in response to bitTorres

I’ve updated to iOS17.6 - and now have the same issue. I’ve had this issue in the past and it’s so frustrating to fix. Why does this continue to occur ? HomePods were fine before the update !

Aug 17, 2024 6:50 PM in response to bitTorres

Apple mini pod no power. Tried the typical, unplugging , waiting a minute, plugging back in. Totally dead

Sep 17, 2024 11:21 PM in response to Vancouver22

My OG HomePod died today after updating to iOS 18. Nothing worked. Will leave it unplugged for a few days and try again. So frustrating.

Sep 22, 2024 2:41 PM in response to Mebetebe

I also plugged mine into my MacBook, restored and updated yet mine still will not work :(

Ulation7

Level 1

8 points

Nov 6, 2024 6:05 AM in response to bitTorres

Where is the fix? What is the answer?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod not responding after updating to OS 17.4