HomePod not responding after updating to OS 17.4

I am there as well. This is a recall and replacement in my opinion. Even if I just wanted to airplay my phone and use it as a speaker I can’t.

Very disappointed

This is interesting. Sadly I didn't notice when updating and in the settings for each one it doesn't say. Curious to know if others saw this too.

Hi

Unplugged your homePod for a full 24 hours. And then plug it back and do a factory reset. It should work.

Good luck.

hey, i updated my HomePod mini to HomePod OS 18 and now i can’t see my alarms or timers and the temperature/humidity sensors were unavailable after the update, after i restarted my HomePod mini it won’t recalibrate, before the update it was perfect after, i can’t use it as i like, i can control alarms and timers by asking Siri but dealing with 5 alarms or more sometimes is ok at first but WAY easier on my iPhone.

it says that the alarms and timers are only available when the HomePod and my iPhone are on the same WiFi. (They are) and the temperature/humidity sensors are just calibrating for the past 20-30 minutes.

i have an iPhone X on iOS 16.7.10 the latest iOS available for now (date:25/09/2024)/(US date:09/25/2024) so i’m not resetting my HomePod in case i can’t reconnect

with my outdated iPhone. Imma wait until i have a new phone and i will say if anything changed with a new iOS 16 update or when i’ll get a new iPhone.

The names of the sensors are in French that’s why it’s weirdly written.

We all love the OGs but sadly quite a few users reported they died and this was usually following an update.

Now I’m not sure but I believe the popping sound is one of the first symptoms they’re about to go. I’ve had the popping sounds on mine but managed to fix it and I am hoping this has staved off them dying. I did the following steps immediately upon hearing the first pops. I recommend you do this if the others start popping or exhibiting any other strange behaviour . Save or print these steps (in bold) so you know what to do right away:

• Unplug HomePod for over 24 hrs
• Plug back in

1. Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
2. Wait 10 seconds, then touch and hold your finger to the top of HomePod.
3. The white spinning light will turn red. Keep your finger down. 
4. Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.

• After you reset HomePod, you can set up HomePod again.

it’s the same hard reset method Apple instructs to do with the difference being you first unplug them for over a day. I honestly fear installing the updates and I don’t think I’ll install iOS 18 when it comes out in September. This might mean they won’t play nice with my other Apple devices that have all been updated to the latest. I’ll see how it goes and might try one first (I have 4 OGs). I don’t want to “update all” at the same time. I go into the home app selecting each one individually and updating the one before proceeding with the others.

Hope this helps. I don’t want you to lose your other ones that still work.

My homepod mini had version 17.4 and only when I asked it for the time it answered the following: I found some results on the internet, I can show them to you if you ask me again from your iPhone, I updated it to 17.5 and it still answers the same thing apparently it's a bug

Yes, one of my two died. I was just about to order the bigger Homepod and I am so relieved that I didn’t if this is all the better the quality control is for Apple’s speakers. **** I went out and bought Harman Kardon Soundsticks 4 which is a 2.1 sound system that comes with a proper subwoofer that pushes out serious bass and two satellite (but wired) speakers that plug into the subwoofer. They are absolutely amazing. I cannot believe the sound they put out. Such clarity, power and you can also hook up to them using an AUX cable as well.

I knew going in that the Homepod Minis were gonna be a small pair of speakers with some creative cone and bass designs to push out louder sound than something so small should be able to, but they’ve both been a pain in my side since about six months after I bought them. I have reviewed and used (and bought) a lot of speakers over the years, and the HK Soundsticks 4 are the first pair to flabbergast me the moment I turned them on. They are far and away better than the Amazon Echo Studio, Amazon Echo 4th version (2 of them + the Amazon Echo Subwoofer) as well as two Sonos 1 with sub. Plus, I only paid $299 for them.

I’m gonna continue to try to repair them my mini’s, as they work well with my apple TV, we’ll see what happens,

[Edited by Moderator]

Sadly the update is being *forced*.

Even though I have turned off the auto-update setting in the Home app, anytime I plug a HomePod back in after unplugging it, the update begins *automatically* and I have no way of stopping it in the app.

I have about 5 currently unplugged and too afraid to plug them in, in case they all die from the forced update.

Any way around the forced automatic update when plugging them back in?

Re: "I never initiated the update either it was doing it without my knowledge"

My automatic updates are turned off in settings to try to prolong their life but if I unplug them for any reason the updates start automatically immediately I plug them back in and I have no choice :(

Harmonies are also going around and around on infinite loops. We’ve plug it into the computer three times and re-downloaded the software and it’s just screwed. It’s a bad update from Apple. I hope they fix it soon.

HomePod Mini Update to 17.6 bricked all my pods.

I unplugged them from the power brick, then connected to my iMac. Used the Finder to locate the pod and it offered to "restore". Did that for each of my pods and now they all work.

Not fun to have to do this for a simple software update, especially after the iPod Pro M4 iPadOS fiasco.

After updating my iPhone 15 plus to iOS 18, my HomePod mini stopped working. I’ve left it unplugged for a few days, I tried to reset the HomePod, and neither of those options worked. Yesterday, I decided to plug it into my MacBook Air, and I chose the option to update and restore the HomePod. I was very hopeful that this would solve the issue but my HomePod still will not connect. It’s so frustrating, seeing as I bought it barely a year ago!

Is it completely non-responsive? Or does it seem to reboot but not able to connect? If it is completely non-responsive i.e. bricked and does not show any signs of life, there are ways to repair it if desired. There are a number of DIYs as well as places that can service them and restore at a reasonable cost. Nics has been doing this for a while.

[Edited by Moderator]

you should've read all the thread, but here the answer :

unplug your HomePod for a full 24 hours sharp, even 25h. Then plug it back in and perform the installation with your iPhone. It should work properly.

Cheers.

Hi Guys,

I read this thread and the issue is very similar of what I experienced lately.

Let me explain.

I have

• 2 HomePod 2nd generation in my living room connected to the AppleTV 4K.
• 1 HomePod mini in my kitchen,
• 1 HomePod 1st generation in my bedroom

All are with the version 17.4 (21L227).

Beginning of May, I had difficulties to ask Siri to play some music on my live-in-room's HomePod. After spending some time with the support, the problem was on the Apple TV. The new Music Conditions were not confirmed, therefor all vocal command for music did not work. But it works well if I played from my Mac or my iPhone, where I agreed with the new conditions.

I had to reset entirely my AppleTV and re-installed it.

Then it works.

Then one week later, I ask Siri to play some music in my kitchen (while I was cooking 😊), and then I asked Siri to transfert the music to my living-room. And not working.

I went to my iPhone (12 Pro, IOS17.4.1) and try to play the music to my living-room's HomePod, and nothing.

I am getting frustrated, because the speakers did not appear on the menu list on airplay. 😡

I unplugged the HomePod mini, reset it and try to set up it again. Not working. I tried 5 times.

But I had an error message about my iCloud Account. It was locked for security 🤯🤬

To avoid the question, I live alone and nobody have access to my account or to my wifi network. I don't share anything thru IOS/iCloud.

So I follow the steps on my iPhone and setup a new password for my iCloud account. And then my mini get set up properly.

But I had to "sign out" my iPhone and my MacbookAir from my iCloud account, and then sign-in back with the new password. And everything works ok.

Summary :

For some reason, since the update on 17.4(21L227), I had big issues. And the big one was with my iCloud account and my password. I don't understand how is that possible, but it is.

And even right now, sometime Home App do not "see" properly what is playing or not.

Today, I tried to transfer my music from my kitchen to my living room, and Siri told me that she can't do it.

And by looking on my iPhone, it did not recognize my HomePods in my living room either.

I had to wait like 3 minutes for my iPhone to "see" them and then be able to play music with a vocal request.

And now, the player appear only iPhone locked screen, which takes also few minutes.

So since the 17.4, my major issues were :

• big latency for the HomeApp to recognize and sync the devices
• big issue about iCould account (get locked by itself)
• No message to let me know that my account get locked.

Apple Support, I opened 3 tickets (in France, because I live in France) about it. I still have a phone meeting on Monday with support level 2. But I definitively believe that the Version 17.4(21L227) is the problem.

Cheers