Carplay not picking up text messages to send out

I have an iphone 13 that I use with my car, and have for 5 years. Int he apst 2

weeks, something has happened that will not allow me to send messages over carplay anymore.

I can say - Hey Siri, read me my messages - and that works. When asked if I want to respond - this works, as well. When attempting to speak the actual response, however, no sound is picked up. Saying ‘cancel’ doesnt get picked up - nothing is picked up by Siri again until I exist out of messages completely and say ‘Hey Siri, shuffle my music’ or some other such command. Even requesting to read my messages works - but responding to my messages doesnt.

I have upgraded to the latest versions of ios (17.4). I have the latest updates on my car software. I have reset the carplay connection multiple times. I have rebooted my car’s infotainment system. Nothing works. Carplay is essenetially useless for text messages. Please advise how to proceed

Posted on Mar 8, 2024 06:18 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2024 08:02 AM

Some of these steps may help you resolve the issue.


  1. Make sure Siri is enabled on your iPhone. Go to Settings > Siri & Search and toggle on "Listen for 'Hey Siri'" and "Press Side Button for Siri."
  2. Go to Settings > Siri & Search > Siri Voice and change the voice. After that, try to use Siri for text messages again.
  3. Restart both your iPhone and the car's infotainment system. This can sometimes resolve connectivity issues.
  4. On your iPhone, go to Settings > General > CarPlay > [Your Car], then tap Forget This Car. Reconnect your iPhone to CarPlay and set it up again.
  5. Make sure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and ensure it's turned on. Also, check if your iPhone is connected to the car's Bluetooth.
  6. Ensure that the "Do Not Disturb While Driving" feature is not enabled. Go to Settings > Do Not Disturb > Do Not Disturb While Driving and select "Off."
  7. Check if there are any software updates available for your car's infotainment system. If there are updates, install them.
  8. Test if the issue is specific to the Messages app. Try using Siri for other functions or messaging apps to see if the problem persists.


If the problem continues, there may be a deeper issue that requires assistance from the car manufacturer's support.

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2 replies
Question marked as Top-ranking reply

Mar 8, 2024 08:02 AM in response to mganop

Some of these steps may help you resolve the issue.


  1. Make sure Siri is enabled on your iPhone. Go to Settings > Siri & Search and toggle on "Listen for 'Hey Siri'" and "Press Side Button for Siri."
  2. Go to Settings > Siri & Search > Siri Voice and change the voice. After that, try to use Siri for text messages again.
  3. Restart both your iPhone and the car's infotainment system. This can sometimes resolve connectivity issues.
  4. On your iPhone, go to Settings > General > CarPlay > [Your Car], then tap Forget This Car. Reconnect your iPhone to CarPlay and set it up again.
  5. Make sure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and ensure it's turned on. Also, check if your iPhone is connected to the car's Bluetooth.
  6. Ensure that the "Do Not Disturb While Driving" feature is not enabled. Go to Settings > Do Not Disturb > Do Not Disturb While Driving and select "Off."
  7. Check if there are any software updates available for your car's infotainment system. If there are updates, install them.
  8. Test if the issue is specific to the Messages app. Try using Siri for other functions or messaging apps to see if the problem persists.


If the problem continues, there may be a deeper issue that requires assistance from the car manufacturer's support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Carplay not picking up text messages to send out

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