Google Chrome Cannot Update MacBook Pro M2

Not only will it not update automatically, it tells me relaunch to update and then when that doesn't work it tells me to reinstall Chrome. I have gone through the reinstall process 3x and now I just mostly ignore it, but I am concerned that Apple no longer supports Chrome. I am not going to use Safari despite the push. What can I do?

MacBook Pro 13″, macOS 13.4

Posted on Jan 13, 2024 02:58 AM

Reply
7 replies

Jan 22, 2024 07:04 AM in response to deXvQ6

If I understand you correctly, you're trying to get the Chrome app to update automatically, but this is failing.


Have you installed any anti-virus, clean-up or optimizing apps on your Mac? If so, uninstall them before proceeding. Also, disable any VPN software you might be using.


Then start by doing this:

• Install any updates that are available for your OS. If you're running Ventura, the current release is 11.6.3.

• Next, restart the Mac in Safe mode.Start up your Mac in safe mode - Apple Support

• While remaining in Safe mode, uninstall the Chrome app. Uninstall Google Chrome - Computer - support.google.com

• Empty the Trash, reboot the computer into Safe mode again and reinstall Chrome with a fresh download.



If the above doesn't appear to work, then this:

Please run an EtreCheck evaluation of your Mac and post the generated report back here in a reply. The report will not include any personal info. It simply details specifics about hardware performance and installed software that might be in conflict with the OS.


Please navigate to EtreCheck.com and download the free version. Be sure to Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message. 


Please note that you must upload the full report. To see how, please click >  How to use Add Text when posting… EtreCheck Report.


We’ll use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.

Jan 22, 2024 03:16 AM in response to D.I. Johnson

I'm sure what you say about Google is accurate, but so many millions of people use it without this issue. Apple doesn't play well with others and wants us to use Safari. Either there is a work around or there isn't. I'm not a techie but I can follow specific directions to fix this for my own use. That is what I am looking for here. Thanks!

Apr 29, 2024 04:50 AM in response to deXvQ6

Experienced the same issue on a Macbook I had not used for some months.

What happened is that at some point in late 2023/early 2024 Google changed the Application name, from "Chrome" to "Google Chrome".


Because the automatic update fails, when you manually drag the new application you are unknowingly left with both application versions. Therefore when you click the shortcut in your dock for "Chrome", the old, existing one keeps opening, which is out of date.


To fix this, simply delete "Chrome" and add "Google Chrome" to your dock. Now you have the right version only which should be able to update fine by itself moving forward and you won't keep seeing the "out of date" warning.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Google Chrome Cannot Update MacBook Pro M2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.