Apple TV plus stuttering on my Samsung smart tv

I just got Apple TV plus and the shows’ sound stutters frequently- skipping sounds. It’s only on this app. Why? How can it be fixed?

Posted on Dec 11, 2023 06:14 PM

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1 reply

Urquhart1244

Level 10

145,704 points

Dec 12, 2023 05:00 AM in response to jenniferfrommonterey park

This is what Samsung Support suggests:

What to do if an app is not working on your Samsung TV - Samsung Support

Cold reboot the TV,
Update the TV system software, if available,
Delete and reinstall the misbehaving app,
Reset the ‘Smart Hub’ (I think like a factory reset for the apps part of the TV).

If you need further assistance after trying those steps, then please contact Apple Support.

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Apple TV plus stuttering on my Samsung smart tv

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