no sound on apple tv app

Continuously getting no sound on apple TV app on Samsung TV. One day it works, the next no sound. Have logged out numerous times and tried turning TV off but nothing fixes when there is no sound. Then on next opening of the app it will work fine. It makes no sense. I have seen suggestions to try changing audio but in the settings in the TV app there is no option for this. Can anyone help??

Posted on Jun 24, 2023 05:33 AM

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1 reply

Jun 25, 2023 10:39 AM in response to bram1408

Hello bram1408,



Thanks for choosing the Apple Support Communities. We understand you don't hear sound using the Apple TV app. We will do our best to help.


To start, have you tried restarting your TV altogether and then test? Also, another thing you can try is removing and re-adding the Apple TV app.


If that doesn't help, it may be best to troubleshoot the audio on your Samsung TV. Here is how to contact them: Samsung Support


We hope this helps.


Cheers!



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no sound on apple tv app

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